April Sanchez

Provide compassionate daily support and care for individuals with developmental and behavioral needs. Maintain accurate progress notes while ensuring compliance with care plans, safety procedures, and client dignity.

Delivered outstanding customer service while overseeing daily store operations. Managed lottery inventory, cash handling, staff task delegation, and food preparation and safety standards.

Trained new team members on customer service, food handling, and safety procedures. Managed bar operations, inventory, weekly sales tracking, and seasonal sales promotions while fulfilling in-house and takeout/delivery orders.

Delivered personalized in-home care for clients of all ages and abilities. Assisted with daily routines, medication management, health monitoring, and maintained detailed care records with family communication.

Supported patients with daily activities, medication administration, and personal care. Monitored and recorded vitals and daily activity patterns while providing end-of-life support and assisting with therapy and medical appointments.

Managed Sam’s Club member accounts via phone and email to deliver high-quality customer service. Resolved inquiries efficiently and processed sensitive information accurately and securely using multiple computer systems and CRM tools.

Processed customer transactions and ensured accurate cash handling in a fast-paced retail environment. Trained new employees in store operations and customer interaction while supporting management with daily operations.

Supervised production teams and oversaw tracking, packing, and shipping operations. Maintained accurate records through data input and inventory tracking while ensuring safety and efficiency compliance.

Completed college coursework in Graphic Design in 2013.

Earned a High School Diploma in 2013.