Michelle Siuta
@michellesiuta
Experienced document control and data analyst offering reliable administrative and customer support.
United StatesWhat I'm looking for
I am a seasoned Document Control Analyst and Data Analyst with extensive experience in document management, data entry, and customer-facing roles across finance, payroll, and transportation industries. I consistently handle high-volume workloads—entering hundreds of files daily—and support cross-functional teams through systems like SAP, Access, and Snowbound.
My background includes accounts receivable and dispatch coordination, wire processing, tax filing support, and help-desk ticket resolution. I have improved customer support response times, managed teams, and executed complex data migrations while maintaining compliance with SOX and HIPAA where applicable.
I bring strong technical proficiency in Microsoft Office (including Excel, Access, PivotTables), SharePoint, Oracle, SQL Server, Citrix, and various CMS and ticketing systems. I seek roles where I can apply meticulous attention to detail, process improvement skills, and customer-focused problem solving to support organizational operations.
Experience
Work history, roles, and key accomplishments
Accounts Receivable Specialist
TLC Solutions of FL
Jul 2025 - Present (8 months)
Manage transportation billing and scheduling for medical facility pickups and drop-offs, monitoring routes and processing invoices for hospitals and private-pay patients.
Executed quarter-end state tax filings and payments nationwide, produced W-2s and resolved payment discrepancies while supporting clients and vendors via help desk and multi-line phone.
Data Analyst
Ascendo Resources
Nov 2018 - Oct 2021 (2 years 11 months)
Performed extensive research projects and converted customer files into SAP, maintained SAP records and resolved multiple ticket requests while handling data entry and document conversions.
Dispatcher
Metro Taxi
Apr 2018 - Oct 2019 (1 year 6 months)
Coordinated client pickups and drop-offs, processed payments, directed drivers, and provided customer service for hospitals and medical offices.
Document Control Specialist
AppleOne
Oct 2016 - Dec 2017 (1 year 2 months)
Managed document control tasks including scanning, data entry, filing, shipping/receiving, and ITS updates while processing high-volume incoming/outgoing mail.
Wire Processor
Hillsborough Title
Jan 2016 - Aug 2016 (7 months)
Processed domestic and foreign wire transfers, managed OFAC queue releases, resolved validation errors, and ensured timely processing across banking queues.
Clerical Representative
Convergent
Jun 2014 - Oct 2015 (1 year 4 months)
Handled multi-line phone support, scanning, faxing and data entry while processing requests for medical records and insurance claims.
Supervised document control processing, performed image conversion and inventorying, and entered and shipped legal and loan documents, processing ~300 files daily.
Administrative Assistant
Music Man Inc
Jul 2006 - May 2007 (10 months)
Managed inventory and supply reorders, coordinated deliveries, handled cash/credit sales and end-of-day reconciliations, and prepared rental agreements.
Education
Degrees, certifications, and relevant coursework
Johnson & Wales University
Associate's, Criminal Justice
2002 - 2004
Completed an Associate's degree in Criminal Justice focused on foundational aspects of the justice system and related administrative processes.
Forest Hill High School
High School Diploma, General Studies
1998 - 2002
Graduated with a High School Diploma completing standard secondary education requirements.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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