Michelle Ramirez

I’m a dedicated, compassionate Medical Assistant and Referral Coordinator with over 10 years of pediatric clinic experience. I focus on patient intake, vaccinations, telephone triage, and keeping care organized so families feel supported from start to finish.

In my current role, I process and track specialist referrals and secure insurance prior authorizations for procedures, medications, and imaging. I also manage telephone encounters and communicate effectively with patients, providers, and insurance representatives while maintaining accurate, confidential EHR documentation in compliance with HIPAA regulations.

I’m highly organized, dependable, and detail-oriented, with a strong understanding of EHR systems and telehealth procedures. As an English/Spanish bilingual professional, I bring clear communication to diverse patient populations, and I’m especially interested in remote medical assistant or referral coordination work that delivers quality virtual patient support and administrative care.