Shirley Cruz

I am a dedicated bilingual Medical Assistant with over a decade of hands-on experience in pediatric and family medicine, delivering compassionate patient care and reliable clinical support. I have supported high-volume clinics and telehealth services, handled immunizations, vitals, phlebotomy, EKGs, medication reconciliation, and maintained EHRs such as EPIC and eClinicalWorks while ensuring HIPAA compliance.

I excel at administrative operations including front desk, scheduling, insurance verification, referrals, and workflow coordination, and I communicate effectively with patients, families, and providers. I seek opportunities in healthcare support, patient services, clinical or administrative roles where I can apply my clinical skills, bilingual abilities, and commitment to organized, patient-centered care.