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Lorena Marin

@lorenamarin

I am a Certified Clinical Medical Assistant with 17+ years in patient coordination, insurance verification, and surgical coordination.

United States
Message

What I'm looking for

I'm seeking a patient-centered clinical role using my 17+ years in patient coordination, insurance verification and surgical coordination, with opportunities to improve processes, ensure compliance, and mentor staff.

I am a compassionate, Certified Clinical Medical Assistant with over 17 years of experience supporting cardiology, pediatrics and high-volume clinical teams.

I specialize in patient coordination, insurance verification, prior authorizations and medical billing. I consistently ensure accurate CPT/ICD coding and timely reimbursement for complex procedures.

In roles at Memorial Hermann, Texas Children’s and Aetna, I led surgery coordination, resolved denied claims, and trained new staff. I maintained detailed documentation and improved claim resolution timelines using EMR systems such as EPIC, CARE4 and Allscripts.

I bring strong cross-team communication, compliance-focused attention to detail and a commitment to patient-centered care, and I seek a role where I can streamline processes and mentor staff.

Experience

Work history, roles, and key accomplishments

Aetna logoAE
Current

Insurance Specialist

Aetna

Jan 2022 - Present (3 years 7 months)

Verified benefits and eligibility, processed procedure and imaging prior authorizations, and managed appeals to resolve denied claims and ensure timely reimbursement.

Memorial Hermann logoMH

Lead Medical Assistant

Memorial Hermann

Sep 2018 - Jan 2022 (3 years 4 months)

Scheduled cardiac procedures and surgeries, coordinated pre-certification and prior authorizations, performed EKGs and monitor placements, and trained new staff to maintain clinical coverage.

KM

Lead Medical Assistant

Katy Internal Medicine

Jan 2016 - Jan 2018 (2 years)

Roomed patients, performed vitals and routine tests, processed payments and EOBs, and reviewed insurance claims while coordinating referrals and care gap tracking.

AS

Medical Assistant

Advantis Medical Solutions

Jan 2016 - Jan 2017 (1 year)

Floated across clinics to support pediatrics, family and internal medicine; administered vaccines, assisted neonatal screenings, and obtained pre-authorizations while managing EMR documentation.

Education

Degrees, certifications, and relevant coursework

CS

Cesar Chávez High School

High School Diploma, General Studies

High School Diploma awarded from Cesar Chávez High School in 2007.

ST

State of Texas

Notary Public Commission, Notary Public

2021 -

Commissioned Notary Public for the State of Texas in 2021.

Tech stack

Software and tools used professionally

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Lorena Marin - Insurance Specialist - Aetna | Himalayas