Satera Taylor

I am a Certified Clinical Medical Assistant with over seven years of experience delivering patient-centered care across remote and in-person settings. I specialize in intake, scheduling, billing coordination, and maintaining accurate EMR documentation while ensuring HIPAA compliance.

In remote roles I managed high patient volumes—handling intake, follow-up, lab coordination, and resolving billing inquiries—while maintaining 100% EMR accuracy and improving operational efficiency. Earlier work as an intake coordinator reduced claim delays and increased first-call resolution rates.

I bring strong communication, multitasking, and conflict-resolution skills, a deep familiarity with Epic, Athena, Charm, and Salesforce, and a proven record of improving patient satisfaction and office workflows. I am motivated to contribute these strengths to a collaborative healthcare team focused on efficient, compassionate care.