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michelle neder

@michelleneder

Project manager with international trade and customer experience expertise, specialized in logistics and travel curation.

Mexico
Message

What I'm looking for

I seek a role leveraging project management, logistics, and CX skills in a collaborative, growth-oriented company where I can drive efficient operations and exceptional client experiences.

I am a results-driven project manager with a background in international trade, customer experience (UX), and logistics coordination. I combine market research, scrum-based collaboration, and strategic planning to improve product and client outcomes.

At TribuCO I led consulting projects and used user insights to shape B2B marketplace strategies, collaborating across functions to enhance product experience. Previously, I managed accounts and logistics operations at CH Robinson, optimizing routes, pricing, and cross-border documentation.

My experience includes events and data management during an internship at Seguros Monterrey New York Life, and leadership in AIESEC where I forged startup alliances and managed international internship experiences. I maintain strong CRM skills (HubSpot, Zoho) and a focus on user satisfaction.

Outside of work, I design and curate tailor-made travel experiences in Mexico, applying cultural awareness and destination expertise to create immersive itineraries. I bring negotiation, client-relations, and multilingual communication to every role.

Experience

Work history, roles, and key accomplishments

TR
Current

Project Manager / Customer Experience

TribuCO

Jun 2023 - Present (2 years 4 months)

Led market research and cross-functional scrum teams to enhance a B2B marketplace product, developed strategies to address client challenges, and managed consulting projects to improve user satisfaction.

AS

Director of Incoming Entrepreneurship

AIESEC La Salle

Aug 2018 - Jan 2020 (1 year 5 months)

Established partnerships with Mexican startups, managed CRM communications for incoming interns, and planned national and local conferences to optimize participant experience.

Education

Degrees, certifications, and relevant coursework

Universidad La Salle logoUS

Universidad La Salle

Bachelor's Degree, International Trade and Business

2017 - 2021

Activities and societies: Volunteer Director of Incoming Entrepreneurship at AIESEC La Salle; involvement in CRM management and event coordination.

Completed a Bachelor's Degree in International Trade and Business with coursework and practical experience in trade, logistics, and business operations.

Tech stack

Software and tools used professionally

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michelle neder - Project Manager / Customer Experience - TribuCO | Himalayas