michelle neder
@michelleneder
Project manager with international trade and customer experience expertise, specialized in logistics and travel curation.
What I'm looking for
I am a results-driven project manager with a background in international trade, customer experience (UX), and logistics coordination. I combine market research, scrum-based collaboration, and strategic planning to improve product and client outcomes.
At TribuCO I led consulting projects and used user insights to shape B2B marketplace strategies, collaborating across functions to enhance product experience. Previously, I managed accounts and logistics operations at CH Robinson, optimizing routes, pricing, and cross-border documentation.
My experience includes events and data management during an internship at Seguros Monterrey New York Life, and leadership in AIESEC where I forged startup alliances and managed international internship experiences. I maintain strong CRM skills (HubSpot, Zoho) and a focus on user satisfaction.
Outside of work, I design and curate tailor-made travel experiences in Mexico, applying cultural awareness and destination expertise to create immersive itineraries. I bring negotiation, client-relations, and multilingual communication to every role.
Experience
Work history, roles, and key accomplishments
Project Manager / Customer Experience
TribuCO
Jun 2023 - Present (2 years 4 months)
Led market research and cross-functional scrum teams to enhance a B2B marketplace product, developed strategies to address client challenges, and managed consulting projects to improve user satisfaction.
Managed client accounts and developed business opportunities while planning logistics routes, setting pricing, and coordinating customs documentation to optimize supply chain operations.
Benefits Intern
Seguros Monterrey New York Life
Feb 2020 - Feb 2021 (1 year)
Organized commercial events, maintained potential-client databases, and managed data tracking and quoting in Excel to improve operational efficiency.
Director of Incoming Entrepreneurship
AIESEC La Salle
Aug 2018 - Jan 2020 (1 year 5 months)
Established partnerships with Mexican startups, managed CRM communications for incoming interns, and planned national and local conferences to optimize participant experience.
Education
Degrees, certifications, and relevant coursework
Universidad La Salle
Bachelor's Degree, International Trade and Business
2017 - 2021
Activities and societies: Volunteer Director of Incoming Entrepreneurship at AIESEC La Salle; involvement in CRM management and event coordination.
Completed a Bachelor's Degree in International Trade and Business with coursework and practical experience in trade, logistics, and business operations.
Availability
Location
Authorized to work in
Job categories
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