Ivonne Gonzalez

Supported the client onboarding process from the post-sale handoff through the initial stages of project execution. My responsibilities included confirming client information and purchased services, collecting the necessary access credentials for websites and social media platforms, presenting website mockups when needed, and communicating requirements and next steps throughout the project. I also

Supported end-to-end implementation of 15+ international B2B client accounts across client implementations across Mexico and Latin America, coordinating teams of 15–25+ people per implementation. I was responsible for planning each project from initiation through go-live, coordinating key deliverables such as agent recruitment, office setup, equipment procurement, training, IT infrastructure and s

Managed the end-to-end certification process for 185+ telecom products, including smartphones, tablets, earbuds, and smartwatches. My responsibilities included coordinating sample submissions, laboratory safety testing, certification documentation, and follow-ups with external laboratories and regulatory bodies to ensure certifications were obtained within required timelines. Once certifications w

Supported import and logistics operations through documentation management, supplier communication, and coordination with internal teams. Assisted in maintaining compliance with operational procedures and ensuring smooth follow-up across distribution processes.

Feb 2026