Michelle Moses
@michellemoses
Talent acquisition leader specializing in diversity-focused recruiting, sourcing, and process optimization.
What I'm looking for
I am a talent acquisition leader with over 18 years of experience designing and delivering candidate-focused, equitable recruiting processes across industries. I partner with hiring managers and executive leaders to forecast needs, build pipelines, and streamline end-to-end recruitment.
At Moses Consulting I guide organizations to implement progressive recruiting policies and full-cycle sourcing strategies, generating active and passive candidate interest even for niche roles. My background includes work with nonprofits, higher education, fintech startups, and consulting firms.
During a 12-year tenure at Bank of America I held progressive roles from Senior Recruiting Coordinator to Diversity Recruiting Consultant, building enterprise diversity programs, creating sourcing toolkits, and training stakeholders to improve hiring outcomes and ROI.
I bring practical technical proficiency with ATS, CRM, social recruiting, and remote collaboration tools combined with hands-on operations and customer service leadership experience, enabling me to deliver measurable improvements in recruitment efficiency and candidate experience.
Experience
Work history, roles, and key accomplishments
Talent Acquisition Consultant
Moses Consulting
Sep 2019 - Present (6 years 1 month)
Provide full-cycle recruiting, candidate sourcing, and talent strategy consulting to clients across nonprofit, education, fintech, and consulting sectors; streamlined recruiting policies and implemented equity-focused, candidate-centric processes since 2019.
Evaluated and improved enterprise diversity recruiting programs, created sourcing toolkits, trained recruiters and managers, and implemented strategies aligned with OFCCP/EEOC guidelines to increase diverse candidate pipelines and hiring effectiveness.
Director of Customer Service
Keen Footwear
Jan 2006 - Dec 2007 (1 year 11 months)
Led customer service operations to improve service delivery and customer satisfaction across channels during 2006–2007 tenure.
Customer Service Manager
LaCrosse Footwear
Jan 2003 - Dec 2006 (3 years 11 months)
Managed customer service team and processes to support retail and wholesale accounts, improving response times and operational workflows from 2003–2006.
Managed strategic accounts and partnerships, driving sales growth and relationship development across retail clients between 1996 and 2003.
Education
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Michelle hasn't added their education
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