Michelle Leicher

Worked as Sales and Administration Coordinator at The Sauna and Steam Guy cc.

• Provide executive, administrative and operational support to UK-based management teams.
• Coordinate end-to-end onboarding of PAYE employees and subcontractors across multiple UK sites.
• Ensure compliance with Right to Work, DBS, DVLA and client requirements.
• Produce compliance reports covering audits, onboarding and workforce documentation using advanced Excel.
• Maintain employee records ac

• Supported sales, marketing and business development activities for a busy estate agent.
• Managed HubSpot, PDMS and Excel records.
• Coordinated client communication and property viewings.
• Assisted with lead management and sales administration.
• Conducted market research and property marketing.

• Co-founded and managed a digital marketing and design business.
• Developed new business through networking, referrals and marketing.
• Prepared quotations, proposals and project estimates.
• Managed client relationships from enquiry through project delivery.
• Oversaw day-to-day business operations and project coordination.

• Provided Executive Assistant support to the Managing Director, including diary management, executive correspondence and meeting coordination.
• Managed office operations, procurement, supplier relationships and commercial administration.
• Coordinated local and international travel, logistics and import/export documentation.
• Maintained ISO Quality Management documentation and supported externa

• Supported day-to-day operations of a busy security company.
• Prepared quotations, invoices and purchase orders using Sage.
• Coordinated technician schedules and service appointments.
• Managed customer records and operational documentation.
• Assisted with procurement, supplier coordination and management reporting.
• Improved scheduling efficiency and maintained accurate operational records.

• Managed supplier purchase orders and delivery schedules.
• Coordinated customer deliveries.
• Reconciled purchasing documentation.
• Liaised with suppliers to resolve order queries.

• Delivered customer service and sales support.
• Managed cash handling and merchandising.
• Maintained stock control.

• Managed reception, switchboard and office administration.
• Coordinated correspondence and document management.
• Supported multiple departments with administrative tasks.

• Provided executive and administrative support to Financial Consultants.
• Managed consultant diaries, appointments and correspondence.
• Assisted clients with financial documentation.
• Maintained confidential client records and administration.
• Liaised with clients regarding documentation and appointments.

• Provided reception and administrative support.
• Managed client enquiries and appointment scheduling.
• Maintained filing systems and office records.

Jun 2021