Open to opportunities

Rhoda Francis

@rhodafrancis

Message

I coordinate remote operations, logistics, technical teams, inventory and administration across multiple locations.

South Africa

Message

What I'm looking for

I’m looking for a remote operations-focused role where I can coordinate teams, schedules, logistics, suppliers, administration and customer operations across multiple locations.

I coordinate technical teams, schedules, dispatch, travel, fleet requirements and high-value stock across multiple locations at SW Security Solutions / Betfred SA. I also support quotations, invoices, supplier administration, insurance claims and day-to-day operational problem-solving.

Across operations, sales coordination and office administration roles, I’ve managed customer communication, project tracking, CRM activities, Pastel invoicing and reporting. I work confidently with UK and Cape Town teams through Microsoft Teams and Skype, and I’m focused on reliable remote operations support.

Experience

Work history, roles, and key accomplishments

Current

Technical Coordinator

Current

SW Security Solutions (Pty) Ltd / Betfred SA

Jul 2018 - Present (8 years 2 months)

Coordinate and dispatch technical teams across multiple locations, manage high-value technical inventory, and support operational and financial administration. Maintain communication with UK and Cape Town teams through Microsoft Teams and Skype.

Operations Coordination Logistics Stock Control Supplier Management Microsoft Teams Skype Microsoft Word Excel Intermediário

Sales Coordinator

Forbtech Formulated Business Technologies

Nov 2017 - Jul 2018 (8 months)

Managed invoicing and customer deal files using Pastel, prepared quotations, and coordinated customer requirements. Supported CRM activities, project administration, and management reporting.

CRM Project Administration Invoicing Quotations

Receptionist / General Administrator / Office Assistant

Iguana Roller Shutter Doors

Feb 2016 - Oct 2017 (1 year 8 months)

Managed reception, customer communication, and general office administration. Prepared quotations, captured invoices on Pastel, and supported customer relationship management.

Reception Administration Quotations Invoicing Customer Relationship Management

Researcher

Afriseek

Oct 2015 - Jan 2016 (3 months)

Conducted electronic research on targeted companies and maintained company information systems. Supported administration and reporting while consistently achieving and exceeding research targets.

Research Administration Reporting

Receptionist / General Administrator / Office Assistant

Pro-Sewing

Feb 2014 - Feb 2015 (1 year)

Coordinated company vehicle schedules and services, booked flights and accommodation, assisted with route planning and internal sales, and managed cash sales and filing.

Vehicle Coordination Travel Arrangements Route Planning Internal Sales Cash Management Filing

Education

Degrees, certifications, and relevant coursework

Marais Viljoen High School

Matric Certificate, General Studies

Completed Matric Certificate in 2013 with subjects including English, Afrikaans, Functional Mathematics, Business Studies, Tourism, and Life Orientation.