Michel Canuto
@michelcanuto
IT professional and infrastructure analyst driving digital transformation and operational efficiency.
What I'm looking for
I am an IT professional with more than 10 years of experience leading infrastructure, support, and digital transformation initiatives across manufacturing and service environments. I combine ITIL practices, systems administration, and IoT project work to reduce costs, improve operational efficiency, and meet SLA/KPI targets.
I have led infrastructure strategy for 180+ users, delivered measurable results such as a 10% reduction in manufacturing reporting time and fuel-cost savings, and consistently earned high performance evaluations. I adapt quickly to new technologies and environments, collaborate with partners and distributors, and am willing to relocate for the right opportunity.
Experience
Work history, roles, and key accomplishments
Advisor
Concentrix EMEA
Mar 2025 - Present (7 months)
Collaborates with partners and distributors to deliver client solutions while driving team performance to consistently meet and exceed SLAs and KPIs, and maintaining strong internal relationships to support operations.
IT Analyst - Infrastructure Leader
Güntner do Brasil
Jun 2022 - Aug 2024 (2 years 2 months)
Led IT infrastructure strategies supporting 180+ users and delivered digital transformation projects including IoT data collection for energy insights and factory modernization that reduced report/consult time by 10%.
Search Engine Evaluator
Freelance
Jan 2020 - Dec 2022 (2 years 11 months)
Analyzed search results across contexts to assess relevance and accuracy, providing labeled data for search optimization while working flexible and irregular hours.
IT Analyst
Mecasul Auto Mecânica SA
Aug 2017 - Nov 2019 (2 years 3 months)
Managed IT infrastructure across 3 subsidiaries and 200+ users, resolved Microsoft licensing issues, and implemented vehicle tracking that reduced fuel costs by over 10%.
IT Consultant
JVB Plantas e Sementes
Jan 2017 - May 2017 (4 months)
Planned and implemented Windows Server 2012 systems, trained staff to administer the environment, and reduced process loss by an estimated 20% through cultural and technical changes.
Product Consultant
Promob Software Solutions
Jul 2015 - Aug 2016 (1 year 1 month)
Supported 30+ clients with product tools for furniture automation, maintaining >95% SLA compliance and high customer satisfaction through timely support and product knowledge.
Product Customizer
Promob Software Solutions
Apr 2014 - Jun 2015 (1 year 2 months)
Customized products via interface and XML to client specifications, delivering customizations 30% faster than team average and conducting client meetings and factory visits.
Education
Degrees, certifications, and relevant coursework
University of Caxias do Sul
Bachelor of Science, Digital Technology
2013 -
Completed a Bachelor of Science in Digital Technology focusing on practical IT skills and digital systems.
Tech stack
Software and tools used professionally
Availability
Location
Job categories
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