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Michel Canuto

@michelcanuto

IT professional and infrastructure analyst driving digital transformation and operational efficiency.

Bulgaria
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What I'm looking for

I seek roles where I can lead infrastructure and digital transformation, work across teams, deliver measurable efficiency gains, and continue technical growth in a collaborative culture.

I am an IT professional with more than 10 years of experience leading infrastructure, support, and digital transformation initiatives across manufacturing and service environments. I combine ITIL practices, systems administration, and IoT project work to reduce costs, improve operational efficiency, and meet SLA/KPI targets.

I have led infrastructure strategy for 180+ users, delivered measurable results such as a 10% reduction in manufacturing reporting time and fuel-cost savings, and consistently earned high performance evaluations. I adapt quickly to new technologies and environments, collaborate with partners and distributors, and am willing to relocate for the right opportunity.

Experience

Work history, roles, and key accomplishments

PS

Product Consultant

Promob Software Solutions

Jul 2015 - Aug 2016 (1 year 1 month)

Supported 30+ clients with product tools for furniture automation, maintaining >95% SLA compliance and high customer satisfaction through timely support and product knowledge.

PS

Product Customizer

Promob Software Solutions

Apr 2014 - Jun 2015 (1 year 2 months)

Customized products via interface and XML to client specifications, delivering customizations 30% faster than team average and conducting client meetings and factory visits.

Education

Degrees, certifications, and relevant coursework

University of Caxias do Sul logoUS

University of Caxias do Sul

Bachelor of Science, Digital Technology

2013 -

Completed a Bachelor of Science in Digital Technology focusing on practical IT skills and digital systems.

Tech stack

Software and tools used professionally

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