Joao Cardoso
@joaocardoso
Experienced Infrastructure Analyst with a focus on Microsoft technologies.
What I'm looking for
With over 20 years of experience in managing high availability on-premises environments, I am dedicated to delivering optimal solutions for the infrastructures I oversee. My expertise lies in Microsoft and Microsoft 365 platforms, where I leverage my solid knowledge to enhance operational efficiency and support team collaboration.
Throughout my career, I have held various roles, including Infrastructure SecOps Analyst and Infrastructure Windows Analyst, where I developed and implemented automation scripts using PowerShell, managed complex server environments, and provided third-level support for critical systems. My commitment to excellence and continuous improvement drives me to seek innovative solutions that align with organizational goals.
Experience
Work history, roles, and key accomplishments
Infrastructure SecOps Analyst
PSM Company
Jun 2023 - Present (1 year 11 months)
Currently working as an Infrastructure SecOps Analyst, focusing on automating processes using PowerShell, validating OS updates, and monitoring vulnerabilities across Windows and Linux servers. Responsible for handling events from Antivirus and Threat Intelligence.
Infrastructure Windows Analyst
Kyndryl Brasil
Sep 2021 - Jun 2023 (1 year 9 months)
Served as an Infrastructure Windows Analyst, planning and implementing SCCM and migrating Microsoft ADFS apps to Microsoft Entra ID. Provided third-level support for Windows Server and collaborated with support teams to manage a large fleet of servers and desktops.
Infrastructure Analyst
IBM
Jul 2016 - Aug 2021 (5 years 1 month)
Worked as an Infrastructure Analyst providing third-level support for Windows Server platforms. Developed PowerShell scripts and conducted compliance surveys while collaborating with support teams to enhance system performance and security.
Infrastructure Analyst
IBM
May 2014 - Apr 2016 (1 year 11 months)
Provided third-level support for Windows Server at Itaú Unibanco, focusing on environmental improvements and application performance analysis. Developed scripts for monitoring clustered database servers and prepared operational documentation.
Education
Degrees, certifications, and relevant coursework
Unifieo
Bachelor of Science, Computer Science
2000 - 2003
Completed higher education in Computer Science, gaining a solid foundation in programming, systems analysis, and software development.
Aplicação College
Data Processing Technician, Data Processing
1995 - 1997
Completed a 2nd degree in Data Processing Technician, focusing on data management, programming, and computer systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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