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Michael ZewduMZ
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Michael Zewdu

@michaelzewdu

I manage digital platforms, partner onboarding, user training, and technical delivery for fintech products.

Ethiopia
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What I'm looking for

I'm looking to continue leading digital platform operations and technical product delivery, working closely with users, partners, engineering teams, and stakeholders to improve adoption, resolve problems, and deliver useful fintech products.

At Kifiya Financial Technology PLC, I manage support and administration for the PRM and IMARA BDS platforms, helping partners and users resolve technical and operational issues. I’ve onboarded 12+ partner organizations and trained more than 270 users across Ethiopia.

I stepped into an Interim Technical Product Manager role for IMARA and PRM, owning backlog planning, requirements clarification, sprint coordination, and delivery across engineering and business teams. I helped consolidate fragmented workstreams into a unified structure that resolved 130+ items in eight days.

I also bring experience in data sourcing, customer support, sales operations, reporting, data analysis, and basic technical troubleshooting. My work has supported platforms used by thousands of people and contributed to ETB 14.2 billion in disbursements to more than 148,000 MSMEs.

Experience

Work history, roles, and key accomplishments

TE

General Services / Sales Officer / Case Executive

Tsion Industrial Engineering And Metal Work Enterprise

Mar 2022 - Jul 2024 (2 years 4 months)

Served as primary point of contact for customers, suppliers, and partners. Handled inquiries, coordinated communication, managed procurement, and provided basic technical support.

Education

Degrees, certifications, and relevant coursework

A

10 Academy

Certificate, Machine Learning Engineering, Data Engineering & Financial Analysis

2025 - 2025

Completed a 12-week, project-based intensive focused on solving real-world fintech challenges in Ethiopia, gaining hands-on experience in data engineering, machine learning, MLOps, and end-to-end deployment workflows.

Udacity logoUD

Udacity

Certificate, Data Analysis

2025 - 2025

Completed a fundamentals course introducing key data analysis concepts such as data preparation, exploratory analysis, and data visualization, with practical exercises using Excel.

University of Michigan logoUM

University of Michigan

Certificate, Computer Science

2025 - 2025

Covered fundamental Python data structures, including lists, dictionaries, tuples, and sets, gaining practical skills in data manipulation, storage, and efficient programming techniques.

Addis Ababa University School of Commerce logoAC

Addis Ababa University School of Commerce

Bachelor of Arts, Business Administration and Information Systems

2024 -

Pursued a Bachelor of Arts in Business Administration and Information Systems.

Tech stack

Software and tools used professionally

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