selam Tachbel
@selamtachbel
I optimize enterprise IT infrastructure, service operations, and cloud-ready systems across high-volume organizations.
EthiopiaWhat I'm looking for
I've supported enterprise IT operations at Ethio Telecom and DYM Trading, improving infrastructure reliability, service delivery, and technical workflows across high-volume environments.
At DYM Trading, I supervised daily IT operations, infrastructure support, compliance processes, and complex troubleshooting while coordinating team workloads and scalable technology solutions. I also managed hardware, software, servers, workstations, networks, and enterprise-wide system upgrades.
Earlier at Ethio Telecom, I led service desk teams, optimized workflows and onboarding, coordinated escalations, and resolved large volumes of technical support requests.
I'm building on eight years of IT operations experience with AWS Cloud Foundations, SQL, backend development, process automation, data analysis, and AI fundamentals.
Experience
Work history, roles, and key accomplishments
Supervisor, Information Technology Team
DYM Trading
Jan 2021 - Dec 2023 (2 years 11 months)
Supervised daily IT operations, infrastructure support, and technical workflows for the enterprise technology team. Improved operational efficiency through strategic process optimization and led team coordination and workload management.
Education
Degrees, certifications, and relevant coursework
Bahir Dar University
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology from Bahir Dar University.
Tech stack
Software and tools used professionally
Availability
Location
EthiopiaAuthorized to work in
Job categories
Skills
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