Michael Shanahan
@michaelshanahan
I drive B2B and B2C sales growth through customer relationships and team coaching.
United StatesWhat I'm looking for
I've built sales results at Ferguson Enterprises by cultivating customer relationships by phone and email, following up on projects, and cross-selling complementary products to maximize revenue capture.
Previously, I led a sales team at NorCal Wireless, an AT&T Authorized Retailer, where I drove individual and store-wide targets while prospecting and signing local companies to business wireless plans. I also resolved escalated customer concerns and maintained a professional retail environment.
Across retail, B2B, B2C, and remote sales environments, I've consistently met and exceeded sales goals through personalized service, bundling, upselling, and proactive follow-up.
I'm also committed to helping teams succeed, mentoring new hires through call shadowing and training them on products, systems, and effective sales techniques.
Experience
Work history, roles, and key accomplishments
Sales Associate
Ferguson Enterprises
Nov 2020 - Present (5 years 10 months)
Cultivated strong customer relationships via phone and email, ensuring high satisfaction and repeat business. Developed expertise across product categories and consistently cross-sold complementary products to maximize revenue.
Education
Degrees, certifications, and relevant coursework
Core Butte Charter High School
High School Diploma, General Studies
Earned a High School Diploma from Core Butte Charter High School in Chico, California.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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