Open to opportunities

Michael Shabi

@michaelshabi

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Senior cloud, infrastructure, and security specialist driving compliance.

Canada

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What I'm looking for

I seek senior roles in cloud/infrastructure/security where I can lead compliance, automation, and IAM efforts within collaborative teams, mentor others, and drive measurable security and operational improvements.

I am a senior IT specialist and systems administrator focused on cloud, infrastructure, and security, with deep hands-on experience in Microsoft 365, Azure, AWS, and hybrid environments.

I have led enterprise cybersecurity and compliance initiatives—DLP enforcement, SOC 2 readiness, and endpoint security—reducing data leakage risks and maintaining continuous audit compliance while optimizing system performance.

As an administrator and engineer, I manage Microsoft 365 services, identity and access (IAM), endpoint management, monitoring, and CI/CD pipelines, supporting thousands of users and hundreds to thousands of endpoints with strong SLA-driven support and automation.

I also teach applied computer science and IT, mentor students toward industry certifications, and continuously integrate practical, enterprise-grade labs and documentation to accelerate operational efficiency and secure, scalable deployments.

Experience

Work history, roles, and key accomplishments

Current

Cloud / Network Administrator

Current

GuidelineAI

Jul 2025 - Present (11 months)

Drive enterprise cybersecurity and compliance initiatives including DLP enforcement and SOC 2 readiness, reducing data leakage risks by 35% and improving collaboration efficiency by 25% through Microsoft 365 optimizations.

Intune azure monitor AWS Cloudwatch Endpoint management PowerShell

Current

Professor – Applied Computer Science

Current

Conestoga College

Dec 2024 - Present (1 year 6 months)

Design and deliver courses on Microsoft 365, cloud infrastructure, and IT service management, mentoring 150+ students annually with over 80% achieving industry certifications or IT roles post-graduation.

Azure Cloud Infrastructure ITSM Lab Design Mentoring Curriculum Development PowerShell

Cloud & Systems Support Engineer

Conestoga College

Jan 2023 - Jul 2024 (1 year 6 months)

Delivered Level 1–3 technical support across Azure AD, Microsoft 365, and Windows Server, resolving 200+ incidents monthly with an 85%+ first-call resolution rate and reducing account-related incidents by 20%.

Azure AD Windows Server IAM Intune ITSM

Technical Support & Systems Engineer

Postal Service

Jan 2023 - Jul 2024 (1 year 6 months)

Provided enterprise support for Microsoft 365, Azure AD, and Windows Server environments, resolving 200+ technical issues monthly with an 85%+ first-call resolution rate and implementing Intune across 1,000+ devices to meet security baselines.

Azure AD Intune Endpoint management Troubleshooting Encryption SLA Management