At LA Golf, I strengthen domestic and international wholesale accounts by standardizing distributor contracts, pricing structures, and communication workflows. I helped increase international wholesale sales by 15% and customer retention by 50%.
I serve as the primary internal contact for more than 20 outside sales representatives, coordinating customer information, orders, samples, tracking, and issue resolution. I also reduced UK shipment lead times from four weeks to two and a half weeks and grew a major UK retailer relationship from $120K to $250K in order value.
Previously at Farmer Brothers Coffee, I grew a $200K book of business to more than $1M in annualized revenue through targeted account strategies and consultative customer engagement. I increased territory sales 50% and helped grow assigned sales representatives' portfolios 30% within one year.
Across manufacturing, wholesale distribution, consumer products, and branded merchandise, I build trusted client relationships, solve complex problems, and create processes that improve service delivery and long-term growth.
