Open to opportunities

Liam Wells

@liamwells

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Dedicated professional with expertise in management and customer service.

United Kingdom

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What I'm looking for

I am looking for a role that offers growth opportunities and allows me to utilize my management skills.

I am a dedicated and focused professional with extensive experience in management and customer service. My career has been marked by a commitment to excellence, whether leading teams in a bar environment or managing office operations. I thrive in fast-paced settings, where I can prioritize tasks and ensure project goals are met efficiently.

Throughout my career, I have successfully supervised teams, managed inventory, and implemented promotional events that drive customer engagement and revenue growth. My role as an Office Manager allowed me to hone my skills in project management, health and safety compliance, and client relations. I take pride in fostering a positive atmosphere and ensuring high standards of service in every position I have held.

As I seek new opportunities, I am eager to leverage my expertise in a role that offers increased responsibility and the chance to make a meaningful impact. I am passionate about creating cohesive teams and delivering exceptional service, and I look forward to contributing my skills to a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Bar Supervisor

Current

The Sun Inn

Oct 2023 - Present (1 year 8 months)

Led and supervised a team of bar staff, ensuring high standards of service and compliance with health and safety regulations. Managed inventory, trained staff, resolved customer complaints, and developed promotional events to drive revenue growth.

Team Leadership Inventory Management Customer Service Health and Safety Staff Training Event Planning Problem Solving

Office Manager

Saxton Bampfylde

Feb 2022 - Sep 2023 (1 year 7 months)

Provided EA support, managed office health and safety procedures, maintained records, and engaged with clients to fulfill contract agreements. Responsible for organizing fundraising activities and managing budgets.

Health and Safety Budget Management Client Engagement Procurement Project Management Communication

Receptionist

Karma Group

Jul 2020 - Jan 2022 (1 year 6 months)

Managed front office duties, handled inquiries, maintained office database, and processed guest payments. Provided clerical support and resolved guest complaints to ensure satisfaction.

Customer Service Data Entry Payment Processing Scheduling Communication

Office Admin/Marketing Assistant

Ho Studio - MG Motors

Sep 2018 - May 2020 (1 year 8 months)

Created and revised systems, managed inquiries, supported marketing campaigns, and coordinated logistics for events. Conducted market research and managed social media accounts.

Marketing Support Event Coordination Market Research Social Media Management Communication Lead Generation Content Creation

Passenger Service Agent

Menzies Aviation - Luton Airport

Jan 2016 - Sep 2018 (2 years 8 months)

Provided customer service at the airport, assisted with check-in and boarding, and managed special requests. Ensured compliance with security protocols and resolved luggage issues.