At US4ALL Law Firm, I managed daily inbound and outbound communication with US residents while working remotely from Brazil. I conducted phone outreach, asked initial intake questions to qualify leads, and recorded call notes and client answers in CRM systems.
I also prepared and organized legal and administrative documents under tight deadlines, and managed executive calendars across US time zones.
At Artes da Ella, I provided customer service and account management to more than 30 clients across digital platforms. I scheduled appointments, followed up with leads, and maintained spreadsheets for orders, inventory, and supplier contacts.
At Foto & Gráfica Ltda., I assisted international and domestic clients, coordinated service logistics with regional tour guides, and handled financial workflows and administrative reporting. I’m fluent in English and have experience conducting business calls with US residents.
