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michael irhiemi

@michaelirhiemi

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Customer Support Representative at NeoLife International, supporting customers and training over 3,000 individuals.

Nigeria

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What I'm looking for

I’m looking for remote customer support work that calls for professional communication, organization, responsiveness, and flexible scheduling.

At NeoLife International, I build customer relationships through clear communication, follow-up, and support with products and processes.

I’ve trained and mentored more than 3,000 individuals, adapting explanations to different levels of understanding. I also built and led a network of more than 40 distributors, providing ongoing coaching and support.

I facilitate presentations, workshops, and onboarding sessions, and help address customer and team concerns. I maintain organized customer and team information to support communication and follow-up.

Previously, as an Assistant Accountant at Talod Oceanair Freight Limited, I supported financial records, reconciliations, and reporting. As an Inventory Staff (Intern) at Soulmate Industries Limited, I maintained inventory records and prepared reports using Microsoft Excel.

Experience

Work history, roles, and key accomplishments

Current

Independent Distributor | Business Trainer

Current

NeoLife International

May 2019 - Present (7 years 5 months)

Build and maintain professional relationships with customers, prospects, and team members through consistent communication and follow-up. Train and mentor over 3,000 individuals and lead a network of more than 40 distributors.

Customer Service Relationship Management Training Coaching Mentorship Communication Skills Follow up Presentation Skills Onboarding Recruitment Leadership Problem Solving Documentation Digital Tools

Assistant Accountant

Talod Oceanair Freight Limited

Apr 2018 - Mar 2019 (11 months)

Supported the preparation and maintenance of financial records, invoices, reconciliations, and banking documentation. Maintained accurate records and reviewed information to identify discrepancies and errors.

Accounting Financial Records Invoicing Reconciliations Documentation Attention To Detail Communication Skills Reporting

Inventory Staff (Intern)

Soulmate Industries Limited

Apr 2016 - Sep 2016 (5 months)

Managed inventory records and maintained accurate information using Microsoft Excel. Prepared analytical reports and supported routine inventory documentation.

Inventory Management Excel Reporting Documentation Data Analysis Teamwork