Michael Chime
@michaelchime
Dedicated and experienced customer service professional
What I'm looking for
As a seasoned customer service professional, I have honed my skills in managing customer data and providing top-notch service to mid-size commercial organizations. With a strong educational background in Economics and certifications in Effective Customer Service and Social Media Optimization, I am confident in my ability to resolve customer issues and provide positive feedback.
In my current role as Customer Service/Social Media Supervisor at SLOT SYSTEMS LIMITED, I have developed expertise in responding to emails and calls promptly, making outbound and receiving inbound calls, and processing customer orders. I am also skilled in building and maintaining professional relationships with customers, ensuring customer satisfaction, and providing professional service.
With a strong passion for customer service and a keen interest in social media, I am excited to leverage my skills and experience to serve an organization that values customer satisfaction and growth.
Experience
Work history, roles, and key accomplishments
CUSTOMER SERVICE/SOCIAL MEDIA SUPERVISOR
SLOT SYSTEMS LIMITED
Sep 2021 - Present (3 years 9 months)
Resolving Customers issues and giving positive feedback.
CUSTOMER SERVICE OFFICER
MOUAU MICROFINANCE BANK
Aug 2020 - Aug 2021 (1 year)
Answering Customers questions about products and services.
Education
Degrees, certifications, and relevant coursework
Michael hasn't added their education
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Availability
Location
Authorized to work in
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