Looking for a job

Michael Capps-Whitfield

@michael_whitfield

Hands-on technical operations professional skilled in IT infrastructure, troubleshooting, electronics, team leadership, and practical problem-solving.

United States

Message

What I'm looking for

Seeking a full-time remote role in IT support, systems administration, infrastructure, or technical operations. I bring hands-on troubleshooting, documentation, team leadership, and business operations experience. Open to hybrid work within 70 miles of Colorado Springs or onsite within 20 miles. I value reliable systems, clear expectations, and collaborative teams.

Technical operations professional and business owner with experience in hands-on troubleshooting, IT infrastructure, electronics, team leadership, logistics, and customer service. I build and maintain Linux and Windows environments, virtualized servers, networks, storage, and business communications systems, with an emphasis on reliability, clear documentation, and practical problem-solving.

My background includes managing daily operations, supervising teams, coordinating equipment and transportation, and resolving technical and operational problems. As the founder of Runesmith Systems, I bring initiative, accountability, and the ability to learn unfamiliar systems and turn complex requirements into workable solutions.

Seeking a full-time remote opportunity in technical support, IT operations, infrastructure support, implementation, or technical coordination where troubleshooting skills, operational experience, and clear communication are valued.

Experience

Work history, roles, and key accomplishments

Current

Founder

Current

Runesmith Systems LLC

Jan 2026 - Present (9 months)

Build and operate a three-node Proxmox environment with Linux VMs and containers supporting databases, collaboration, messaging, storage, printing, and remote access. Configure routed VLANs, managed switching, DNS, reverse proxies, and Tailscale connectivity; troubleshoot network, TLS, database, and application dependencies.

Proxmox VE Linux Ubuntu Virtualization LXC VLAN Routing NAT Managed Switches LACP DNS Remote Access TrueNAS ZFS PostgreSQL MariaDB NextCloud Email Security Gateways Traefik 3CX CUPS Git CLI Systemd Tailscale TLS Automation

Janitor

Environmental Control

Aug 2025 - Jan 2026 (5 months)

Maintained sanitation, floor care, and high-traffic areas at a medical imaging facility within healthcare safety and hygiene requirements.

Store Director

Maverik / Kum & Go

Jan 2024 - Aug 2025 (1 year 7 months)

Managed a high-volume, 24/7 retail location, overseeing daily operations, sales, equipment, facilities, and service continuity. Supervised and trained cross-functional teams; coordinated staffing and operating priorities across departments.

Team Supervision Training Scheduling Service Continuity Customer Coordination Vendor coordination Fleet Logistics Safety Compliance Margin Improvement Operational Efficiency

Owner / Operator

Celtic Wolf Transportation

Aug 2021 - Oct 2023 (2 years 2 months)

Owned and operated nationwide semi-truck freight services, managing pickup schedules, routes, compliance, equipment readiness, and customer delivery expectations. Diagnosed vehicle and equipment issues while coordinating time-sensitive delivery commitments.

Fleet Logistics Route Planning Compliance Equipment and Materials Readiness Customer Delivery Vehicle Diagnostics Time Sensitive Task Coordination

Maintenance and Logistics Manager

Trailer Made Custom Trailers

Jan 2020 - Dec 2021 (1 year 11 months)

Maintained and repaired computer systems, network infrastructure, industrial equipment, and building systems. Programmed, operated, and supported fabrication and welding equipment; resolved mechanical, electrical, and IT problems.

Computer Systems Network Infrastructure Industrial Equipment Building Systems Fabrication Welding Equipment Mechanical Troubleshooting Electrical Troubleshooting IT troubleshooting Nationwide Transportation Client Communication Delivery Scheduling

Business Owner

911 Auto Rescue

Apr 2021 - Jun 2021 (2 months)

Provided roadside assistance and auto recovery for insurance-company clients; time-sensitive response and customer support.

Roadside Assistance Auto Recovery Customer Support Time Bound Response

Contract Driver

Millers Transport

Jun 2019 - Apr 2021 (1 year 10 months)

Delivered Home Depot building materials, planned routes, and resolved customer delivery issues.

Route Planning Delivery Customer issue resolution

Delivery Driver / Warehouse

Hartmans

Aug 2018 - Jun 2019 (10 months)

Delivered medical and welding materials/gas, loaded/unloaded, and performed warehouse operations.

Delivery Loading Unloading Warehouse operations

Safety Manager / CDL Trainer and State Tester

Excel Driver Services

Mar 2015 - Jul 2018 (3 years 4 months)

Instructed and tested CDL candidates using practical and simulator-based training methods. Provided specialty instruction and post-accident evaluations; applied compliance requirements, coaching, and corrective action.

CDL Training Simulation Based Training Post Accident Evaluation Compliance Coaching Corrective Actions Fleet Safety Dispatch Driver Preparedness operational performance

Owner / Operator

CW Hauling

Aug 2011 - Nov 2014 (3 years 3 months)

Owned and operated a five-truck over-the-road fleet, managing dispatch, logistics, equipment, and business responsibilities. Coordinated long-haul freight movement, delivery expectations, and equipment readiness.

Fleet Management Dispatch Logistics Equipment and Materials Readiness Long Haul Driving Delivery Coordination