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Lamont Woodson

@lamontwoodson

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Systems Administrator at RoadSafe Traffic, configuring internal systems and troubleshooting server and software issues.

United States

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What I'm looking for

I’m seeking direct-start employment in enterprise network or systems engineering. I’m currently taking classes in Azure Cloud Administration and want to learn a business and gain experience from its challenges.

At RoadSafe Traffic, I configure internal systems, troubleshoot technical issues, and monitor server performance. I also help new system users get set up with accounts and access.

At RSM Operations Consulting, I support Caseware applications, troubleshoot user issues, and test functionality, performance, and security. I also monitor application logs and system resources.

Previously, at PCI Connected, I supported Citrix and Azure AVD environments, including Citrix DaaS, Virtual Apps and Desktops, and NetScaler. My earlier experience includes Citrix engineering at Hub International and server support at Coyote Logistics.

Experience

Work history, roles, and key accomplishments

Current

Senior Systems Administrator

Current

RoadSafe Traffic

Aug 2025 - Present (1 year 1 month)

Configure internal systems, diagnose and troubleshoot technical issues, and mentor new system users. Monitor server performance to ensure optimal operation.

System Administration Troubleshooting Server Monitoring User Account Management

Current

Applications Analyst/Caseware L3 Engineer

Current

RSM Operations Consulting

Nov 2024 - Present (1 year 10 months)

Provide ongoing support to users, troubleshoot application issues, and optimize user experience. Conduct thorough testing of Caseware applications to ensure functionality, performance, and security.

Application Support Troubleshooting Testing Performance Monitoring CaseWare Software

Current

Network Administrator (FTP server)

Current

Cyber Security Defense Group

Oct 2012 - Present (13 years 11 months)

Managed security products such as firewalls and routers and built server environment for testing. Performed ethical hacking to discover and fix security loopholes.

Network Security Firewalls Routers Ethical Hacking Server Administration

Current

Volunteer

Current

Free-Geek Chicago

Jun 2012 - Present (14 years 3 months)

Recycled and refurbished PCs, including software installs with Ubuntu and Windows 7.

PC Refurbishment Ubuntu Win7

Senior Infrastructure Engineer

PCI Connected

Jun 2022 - May 2024 (1 year 11 months)

Responsible for provisioning, installation, configuration, operation, and maintenance of systems hardware and software. Oversee network infrastructure projects and lead a team of engineers.

Infrastructure Patch Management Intune ManageEngine Kaseya IT Glue Endpoint management Citrix Azure Virtual Desktop Hyper V VSphere Network Engineer Team Leadership

Citrix Engineer

Hub International

Jul 2019 - Mar 2022 (2 years 8 months)

Managed clients within the company Citrix system and other technologies. Supported and preserved the Virtual Desktop setup including AppSense, XenDesktop, XenApp, Zscaler, NetScaler, and Citrix Cloud.

Citrix XenDesktop Citrix Virtual Apps And Desktops Citrix NetScaler Zscaler AppSense Virtual Desktop Infrastructure PowerShell VBScript PrinterLogic Uniprint

Server Support Engineer

Coyote Logistics

Mar 2016 - Jun 2019 (3 years 3 months)

Ensured server performance and maintained applications on servers. Managed Citrix environment including server and image updates, provisioning new images, and maintaining workload balance.

Server Administration Citrix VSphere Profile Management Troubleshooting Documentation

Desktop Support Engineer

Coyote Logistics

Nov 2014 - Mar 2016 (1 year 4 months)

Took ownership of technical issues and resolved escalated customer complaints. Documented troubleshooting steps and provided training to customers.

Technical Support Troubleshooting Customer Service Documentation Training

Network Engineer/Contractor/I.T. Support

Jet Support Services

Sep 2014 - Oct 2014 (1 month)

Maintained system capability by testing computer components and documented hardware and software changes. Placed hardware and software into production.

Network Engineer Hardware Software Documentation

Deployment Engineer/Contractor/Help Desk

Information Technology Partners

Jul 2014 - Sep 2014 (2 months)

Unboxed and set up PCs for Win8.1, installed applications, and added PCs to Active Directory. Tested PCs for application and connectivity.

PC Deployments Windows 8.1 Active Directory Technical Support

Technical Support/Contractor/Help Desk

EZLinks Golf, Inc.

Mar 2014 - Jul 2014 (4 months)

Placed software and hardware into production, trained users, and maintained system capability. Worked in SQL environment restoring and modifying databases for various clients.

Technical Support SQL Database Management Training Documentation

IT Staff/Systems Administrator/PC Technician

Westwood College I.T. Dept.

Mar 2011 - Dec 2013 (2 years 9 months)

Provided help desk functions for student and classroom needs, fixed performance issues, and diagnosed hardware-related problems. Maintained network cabling and ensured connectivity.

Help Desk Troubleshooting Hardware Desktop Imaging Network Cabling

OSS One Desk GCL 5 Administrator/Contractor/Data-migration-specialist

Ernst & Young IT Services

Jul 2013 - Nov 2013 (4 months)

Migrated user accounts, profiles, and personalization from XP to Windows 7. Supported the roll-out of new applications and installed/configuring computer systems.

Data Migration Win7 XP Practices Lotus Notes Troubleshooting Documentation

Education

Degrees, certifications, and relevant coursework

Westwood College

Bachelor of Science, Computer Information Systems

Grade: 3.93/4.0

Activities and societies: President's List Award Recipient (May 2011 - September 2013); Westwood IT Club: President, Magna Cum Laude

Graduated with a B.S. in Computer Information Systems with a focus on IT/Systems Security/Network Engineering. Achieved a GPA of 3.93/4.0 and received the President's List Award.