Mia Trapani

I've supported busy hospitality venues including Hudsons the Burger Joint, Rita's Fourways, River Cafe, The Feather Hill Hotel, Recharge Coffee, and Die Local Pub. I handle high-volume customer interactions while maintaining professional, friendly service.

As a head bartender and mixologist, I've managed customer requests, complaints, questions, and accurate financial transactions in fast-paced environments. I'm comfortable balancing multiple priorities under pressure.

I've also provided day-to-day administrative and personal-assistant support, including telephone communication with clients, suppliers, and colleagues. My work has involved extensive filing, office organisation, scheduling, and document management.

I've manually transferred large-scale client information from paper-based files to digital filing systems, working carefully with sensitive information. I bring strong accuracy, confidentiality, problem-solving, and multitasking to every role.