Princess Mabuza
@princessmabuza
Reservationist/Receptionist at Rustique Boutique Hotel & Restaurant, handling guest bookings, check-ins and accounts.
South AfricaWhat I'm looking for
At Rustique Boutique Hotel & Restaurant, I handle reservations and guest check-ins and checkouts, keeping booking details and guest accounts accurate. I use Protel to register guests and help match room allocations to reservation requests.
My hospitality experience also includes serving as a Barista and Waitress at Riverside Estate Middelburg, where I prepared coffees and milkshakes and served customers. I hold NQF 4 in Hospitality Management and a Certificate in Hospitality.
Experience
Work history, roles, and key accomplishments
Reservationist / Receptionist
Rustique Boutique Hotel & Restaurant
Aug 2016 - Present (10 years 3 months)
Greets and welcomes guests, registers them on Protel, and maintains guest accounts. Handles check-ins/checkouts, reservations, and daily banking, while ensuring high standards of guest service.
Barista and Waitress
Riverside Estate Middelburg
Sep 2015 - Present (11 years 2 months)
Prepared various coffees and milkshakes, managed stock, and served customers while maintaining cleanliness and hygiene standards. Also worked at the bar periodically.
Casual Functions Worker
Functions worker
Apr 2010 - Nov 2012 (2 years 7 months)
Prepared and served food at functions such as graduations, weddings, and college events. Maintained good attitude and manners while serving guests.
Education
Degrees, certifications, and relevant coursework
Amajuba College
NQF 4, Hospitality Management
2010 - 2012
Completed NQF Level 4 in Hospitality Management from 2010 to 2012.
Majuba College
Certificate, Hospitality
2010 - 2012
Completed a Certificate in Hospitality from 2010 to 2012.
Mdumiseni High School
High School (Matric), General
2003 - 2008
Completed high school (matric) from 2003 to 2008.
Oxbridge Academy
Certificate, Computer Studies
Completed a Certificate in Computer Studies.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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