Mia Salerno
@miasalerno
Sales Scheduler and Esthetician delivering personalized client care and measurable appointment results.
What I'm looking for
I’m a Sales Scheduler/Appointment Setter who drives growth by scheduling and selling Google Business Profile (GMB) review appointments. I use outbound calls, sales pitches, lead qualification, and detailed tracking in spreadsheets to monitor performance and close deals.
Alongside sales, I bring hands-on client expertise as an Esthetician, delivering personalized facials, exfoliation treatments, and skin consultations while educating clients on home care and product recommendations. I’ve also managed social media campaigns as a Social Media Manager—analyzing performance metrics and collaborating with sales and marketing teams to increase lead generation and strengthen brand visibility.
Experience
Work history, roles, and key accomplishments
Sales Scheduler
Velocity Media Solutions
Mar 2026 - Present (3 months)
Scheduled and sold Google Business Profile (GMB) review appointments to prospective clients through outbound calls. Qualified leads, delivered sales pitches, secured appointments, and tracked performance and closed deals using spreadsheets and internal tracking systems.
Licensed Esthetician
Massage Envy
Sep 2025 - Present (9 months)
Provided personalized skincare treatments by performing customized facials, exfoliation services, and skin consultations to support clients’ goals. Educated clients on proper home care routines and recommended professional products, while maintaining a clean, welcoming guest experience.
Sales Representative
Velocity Media Solutions
Jan 2026 - Mar 2026 (2 months)
Supported clients with digital marketing services by explaining benefits and tailoring solutions to business needs. Managed incoming leads, maintained client communication, and assisted team sales goals in a fast-paced environment.
Sales & Front Desk Associate
Massage Envy
Sep 2025 - Jan 2026 (4 months)
Managed front desk operations by greeting guests and handling appointments while promoting memberships, retail products, and gift cards. Delivered friendly customer service in a welcoming environment and supported daily scheduling needs.
Social Media Manager
University Dodge Ram
Jul 2024 - Mar 2025 (8 months)
Created and managed multi-platform social media content to promote dealership inventory, drive engagement, and increase lead generation. Analyzed performance metrics to optimize campaigns and coordinated with sales and marketing teams to align digital strategy with business goals.
Spa Receptionist
Palmetto Spa
May 2024 - Aug 2024 (3 months)
Answered phones, took accurate messages, and scheduled appointments while greeting customers and handling cashiering. Completed administrative and clerical tasks including filing and data entry to support daily operations.
Education
Degrees, certifications, and relevant coursework
Boca Beauty Academy
Esthetician, Esthetics
2025 - 2025
Completed Esthetics/Esthetician training and graduated from Boca Beauty Academy.
Marjory Stoneman Douglas High School
High School Diploma, High School
2020 - 2024
Graduated from Marjory Stoneman Douglas High School with a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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