Open to opportunities

Mia Salerno

@miasalerno

Message

Sales Scheduler and Esthetician delivering personalized client care and measurable appointment results.

United States

Message

What I'm looking for

I’m looking for a team-focused environment where I can combine client-focused esthetics with sales and digital skills—driving appointments, supporting marketing goals, and delivering professional, welcoming service.

I’m a Sales Scheduler/Appointment Setter who drives growth by scheduling and selling Google Business Profile (GMB) review appointments. I use outbound calls, sales pitches, lead qualification, and detailed tracking in spreadsheets to monitor performance and close deals.

Alongside sales, I bring hands-on client expertise as an Esthetician, delivering personalized facials, exfoliation treatments, and skin consultations while educating clients on home care and product recommendations. I’ve also managed social media campaigns as a Social Media Manager—analyzing performance metrics and collaborating with sales and marketing teams to increase lead generation and strengthen brand visibility.

Experience

Work history, roles, and key accomplishments

Current

Sales Scheduler

Current

Velocity Media Solutions

Mar 2026 - Present (3 months)

Scheduled and sold Google Business Profile (GMB) review appointments to prospective clients through outbound calls. Qualified leads, delivered sales pitches, secured appointments, and tracked performance and closed deals using spreadsheets and internal tracking systems.

Outbound Calling Lead Qualification Appointment Setting Sales Pitching Google Business Profile Deal Closing

Current

Licensed Esthetician

Current

Massage Envy

Sep 2025 - Present (9 months)

Provided personalized skincare treatments by performing customized facials, exfoliation services, and skin consultations to support clients’ goals. Educated clients on proper home care routines and recommended professional products, while maintaining a clean, welcoming guest experience.

Skincare Customized Facials Exfoliation Services Skin Consultations Client Education Product Recommendations Guest Experience Clean Safe Service Practices

Sales Representative

Velocity Media Solutions

Jan 2026 - Mar 2026 (2 months)

Supported clients with digital marketing services by explaining benefits and tailoring solutions to business needs. Managed incoming leads, maintained client communication, and assisted team sales goals in a fast-paced environment.

Digital Marketing Sales Relationship Building Lead Management Client Communication

Sales & Front Desk Associate

Massage Envy

Sep 2025 - Jan 2026 (4 months)

Managed front desk operations by greeting guests and handling appointments while promoting memberships, retail products, and gift cards. Delivered friendly customer service in a welcoming environment and supported daily scheduling needs.

Front Desk Reception Appointment Scheduling Guest Service Membership Sales Retail Sales Gift Cards Customer Service Upselling

Social Media Manager

University Dodge Ram

Jul 2024 - Mar 2025 (8 months)

Created and managed multi-platform social media content to promote dealership inventory, drive engagement, and increase lead generation. Analyzed performance metrics to optimize campaigns and coordinated with sales and marketing teams to align digital strategy with business goals.

Social Media Management Content Creation Campaign Optimization Performance Analytics Lead Generation Cross Functional Collaboration Digital Strategy

Spa Receptionist

Palmetto Spa

May 2024 - Aug 2024 (3 months)

Answered phones, took accurate messages, and scheduled appointments while greeting customers and handling cashiering. Completed administrative and clerical tasks including filing and data entry to support daily operations.

Customer greeting Appointment Scheduling Reception Duties Cash Handling Data Entry