Melissa Novis

Detail-oriented esthetician with experience in providing exceptional customer service and promoting products. Skilled in evaluating skin conditions and offering personalized treatments while maintaining a welcoming environment.

Handled appointment bookings and client inquiries while providing tours of the facility. Maintained cleanliness and organization of service areas, ensuring a positive guest experience.

Managed client check-ins and payments, handled communications, and provided skin treatment recommendations. Maintained organization and sanitation of work areas while building rapport with clients.

Monitored critical shipments and assisted in logistics operations, helping save the company significant costs by optimizing railcar usage. Contributed to fleet-sizing projects and created a Diversity & Inclusion Newsletter.