Mya Love

Greet patients and manage multi-line phone systems, schedule appointments using EHR systems, verify insurance, maintain HIPAA-compliant records, and assist with medical billing and coding to support clinic operations.

Performed signature waxing services, maintained spotless treatment rooms, and guided guests through product offerings to deliver a seamless client experience.

Managed front desk operations, assisted nursing staff, handled check-ins/check-outs, restocked supplies, and explained wellness products to enhance client experience.

Owned and operated a spa offering waxing, facials, makeup, hydradermabrasion, microdermabrasion and light chemical peels, managing client services and business operations.

Delivered expert beauty consultations, drove sales through personalized experiences and loyalty programs, trained staff, and managed in-person and virtual customer interactions to exceed sales goals.

Answered phones, scheduled and greeted patients, updated records, obtained insurance authorizations, and collected copays to support ophthalmology clinic operations.

Handled incoming calls, verified insurance coverage, collected co-payments, scheduled appointments, prepared new patient charts, and performed various administrative duties using Dentrix.

Managed inbound calls, conducted property showings, enforced fair housing laws, used OneSite software, and developed social media initiatives to engage residents.

Completed a 600-hour esthetics program and obtained an Esthetician license.

Completed a Medical Assisting trade program at Thomas Nelson Community College.

Undergraduate studies in Marketing from August 2017 to June 2020.

Completed upper secondary education, graduating in 2017.