Open to opportunities

Kianna Sams

@kiannasams

Message

Dedicated pharmacy technician with four years' experience delivering accurate dispensing and patient-focused service.

United States

Message

What I'm looking for

I seek a patient-focused pharmacy role where I can apply accurate dispensing, insurance navigation, and immunization skills while growing into greater responsibilities.

I am a dedicated pharmacy technician with four years of hands-on experience in fast-paced retail and fulfillment pharmacy settings. I have served as lead technician, handled high-volume medication filling, processed prior authorizations and insurance issues, and administered vaccinations during peak seasons.

I consistently prioritize patient safety, accurate inventory and medication compounding, and clear communication with healthcare teams and customers. I was offered a full-time position after top performance in fulfillment and have experience across Walgreens, Publix, and Optum Rx roles.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Technician

Current

Optum Rx

Nov 2023 - Present (2 years 4 months)

Top filler promoted to full-time role; responsible for high-volume medication fulfillment, pharmacy typing/fulfillment tasks, and supporting patient access and mail order services.

Mail Order Services Patient Access Services Insurance Verification Medical Terminology

Pharmacy Technician / Immunizer

Publix

Jun 2022 - Oct 2023 (1 year 4 months)

Led pharmacy operations and administered high-volume vaccinations during flu/COVID seasons while resolving insurance issues and processing prior authorizations to maintain workflow.

Prior Authorizations Customer Service Medical Billing Time Management

Pharmacy Technician

Walgreens

Jun 2016 - Feb 2019 (2 years 8 months)

Served as lead pharmacy technician, filling medications at high volume, managing customer checkouts, and handling insurance/prior authorization issues to ensure timely patient treatment.

Inventory Control Insurance Verification Prior Authorizations Customer Service Telephone Triage Time Management

Customer Service Representative

AssistRx

Assisted patients with program enrollment, approvals, and access services, handled insurance verification calls, and provided mail-order support to improve medication access.

Customer Service Insurance Verification Call Center Support Prior Authorizations Medical Office Experience