Saima Shaikh

I am a dedicated, detail-oriented Certified Pharmacy Technician with 14 years of experience working in high-volume retail and PBM pharmacy environments. I consistently deliver courteous patient care, accurate prescription processing, and expert insurance billing resolution while adhering to HIPAA and FDA guidelines.

I have hands-on experience filling large prescription volumes, performing pharmaceutical calculations, troubleshooting dispensing equipment, and conducting benefit investigations including prior authorizations, appeals, and reconsiderations. I have also supported training, quality audits, and process improvements to enhance team performance and operational efficiency.

I hold an active Pharmacy Technician Certification and Texas State Board registration, and I bring strong Microsoft Office skills, a solutions-oriented mindset, and a track record of resolving escalated customer issues to root causes while maintaining compliance and safety.