Mhaniel Adlaon
@mhanieladlaon4
Online English educator and customer service specialist helping students and customers succeed.
What I'm looking for
I’m an Online Educator and English Tutor delivering personalized instruction to international students, improving their verbal and written communication. I adapt teaching methods to different learning styles while keeping scheduling and documentation organized for steady progress.
In addition to teaching, I bring strong customer service and sales experience from fast-paced retail and hospitality roles. I handled high-volume customer inquiries and orders, resolved complaints professionally, and supported sales growth through persuasive product suggestions.
With proficiency in Google Workspace, MS Office, online teaching platforms, and AI tools, I streamline lesson delivery and improve efficiency. My professional approach is detail-oriented, communicative, and focused on satisfaction, retention, and measurable results.
Experience
Work history, roles, and key accomplishments
Provided personalized English instruction to international students, adapting teaching methods to different learning styles to support high satisfaction and student retention. Managed scheduling and student progress documentation using digital tools, and used AI tools to organize teaching materials and improve lesson efficiency.
Private Academic Tutor
Private Tutor
Jan 2023 - Jan 2024 (1 year)
Delivered one-on-one academic support with structured learning and clear explanations of complex topics. Managed student and parent expectations and provided regular progress reports to support learning outcomes.
Service Specialist (Front)
Bukid Foodie
Jan 2022 - Jan 2023 (1 year)
Handled daily customer inquiries and order-taking in a fast-paced snack restaurant, ensuring accurate, high-quality service. Managed high-volume peak orders with 95% accuracy, increased sales by recommending add-ons and upgrades, and resolved customer complaints professionally to maintain a welcoming environment.
Sales & Customer Assistant
Tessie's Dry Goods Store
Jan 2021 - Jan 2022 (1 year)
Promoted products to customers using persuasive communication to encourage purchases. Managed inventory and ensured store presentation met quality standards to attract buyers.
Sales Associate (Souvenirs)
Rechie Souvenir Shop
Jan 2020 - Jan 2021 (1 year)
Assisted foreign tourists with product selection by using strong English communication to explain the value of local goods. Met sales targets by identifying customer needs and recommending appropriate items.
Education
Degrees, certifications, and relevant coursework
Batuan Colleges Inc.
Bachelor of Elementary Education (BEEd), Elementary Education
2021 - 2025
Grade: Magna Cum Laude (GPA 1.21)
Activities and societies: Class Valedictorian; Consistent Dean's Lister; Academic Excellence Award; Outstanding Performance during internship (instructional delivery and student management).
Completed the Bachelor of Elementary Education (BEEd) program (2021–2025), graduating as Class Valedictorian and Magna Cum Laude (GPA 1.21). Received recognition for outstanding internship performance in instructional delivery and student management, and was a consistent Dean's Lister.
Batuan National High School
2015 - 2021
Grade: High Honors
Activities and societies: Ranked #1 in classroom; Top 5 overall in entire batch; recognized for leadership contributions; Consistent academic excellence awardee.
Graduated with High Honors (2015–2021), consistently ranking #1 in classroom and Top 5 overall in the batch. Recognized for academic excellence and leadership contributions.
Tamboan Elementary School
2013 - 2015
Grade: Class Salutatorian
Activities and societies: Ranked #1 in classroom for four consecutive years; specialized awards in core subjects.
Graduated as Class Salutatorian (2013–2015) and was consistently ranked #1 in classroom for four consecutive years. Received specialized awards in core subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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