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@meuser
Experienced Director of Food & Beverage with a focus on profitability.
As a seasoned Director of Food & Beverage, I have a proven track record of enhancing operational efficiency and maximizing profitability in the hospitality industry. My tenure at Albarella Resort has been marked by significant achievements, including a 10.58% increase in food profits and a 13.8% rise in beverage profits year-over-year. I am dedicated to fostering a positive work environment, ensuring employee engagement, and delivering exceptional guest experiences.
With extensive experience managing diverse teams across multiple countries, I excel in developing strategic business plans that align with market trends and customer preferences. My commitment to sustainability and responsible business practices has led to reduced costs and improved guest satisfaction. I am passionate about mentoring talent and creating a culture of excellence within my teams, ensuring that every member is empowered to contribute to our shared success.
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Work history, roles, and key accomplishments
Albarella Resort
Dec 2021 - Present (3 years 11 months)
Overseeing the F&B division, ensuring operational effectiveness, financial goals, and guest satisfaction. Developed budgets, menus, and promotions while fostering a positive work environment and managing employee relations.
Charme Resort
Jan 2020 - Jan 2022 (2 years)
Assisted in managing profitability and departmental budgets while ensuring guest satisfaction. Focused on operational strategy and team performance to enhance service delivery.
Pullman Doha West Bay
Feb 2020 - Jul 2020 (5 months)
Part of the pre-opening team, responsible for setting financial goals, planning operations, and developing training materials for staff to ensure effective service delivery.
Private Palace
Dec 2017 - Dec 2019 (2 years)
Managed day-to-day palace operations, ensuring high standards of service and comfort for HRH and guests. Led a diverse team and coordinated activities across departments.
The Four Seasons Hotel
Feb 2016 - Dec 2017 (1 year 10 months)
Oversaw restaurant operations, focusing on financial performance, guest engagement, and staff training. Developed marketing strategies and implemented service standards.
The Ritz-Carlton Hotel
May 2014 - Dec 2015 (1 year 7 months)
Managed multiple outlets, ensuring high service standards and financial performance. Developed marketing initiatives and trained staff to enhance guest experiences.
Howard Johnson Garden Plaza Hotel
Feb 2013 - Feb 2014 (11 months)
Responsible for financial performance and guest satisfaction in the all-day dining restaurant. Implemented marketing activities and staff training programs.
Marriott Hotel
Jun 2010 - Dec 2012 (2 years 6 months)
Assisted in managing restaurant operations, focusing on promotions, guest satisfaction, and staff training. Developed policies for effective expense control.
Ramada Plaza Gateway
Oct 2008 - May 2010 (1 year 7 months)
Developed sales business plans and analyzed corporate profiles to enhance profitability. Supervised marketing activities and ensured guest satisfaction.
Salvatore, Italian Restaurant
Sep 2004 - Sep 2006 (2 years)
Supervised restaurant operations, ensuring guest satisfaction and food quality. Assisted in staff training and menu planning.
Degrees, certifications, and relevant coursework
Post Graduate Diploma, Hotel Management
2007 - 2009
Graduated with Honors in Hotel Management from Les Roches, a prestigious institution known for its focus on hospitality management and business practices.
Certificate, English Language Proficiency
2007 - 2007
Achieved an IELTS Certificate, demonstrating proficiency in English language skills necessary for academic and professional environments.
Certificate, Teaching English as a Foreign Language
2007 - 2007
Completed a TEFL certification, equipping with the skills to teach English as a foreign language.
Bachelor's Degree, Political Science and International Relations
2004 - 2007
Grade: 100/110
Graduated with a Bachelor's Degree in Political Science and International Relations, focusing on the dynamics of global politics and international relations.
You can contact Me and 90k+ other talented remote workers on Himalayas.
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