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@meuser

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Experienced Director of Food & Beverage with a focus on profitability.

Italy

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What I'm looking for

I seek a dynamic role in a progressive organization that values innovation and sustainability.

As a seasoned Director of Food & Beverage, I have a proven track record of enhancing operational efficiency and maximizing profitability in the hospitality industry. My tenure at Albarella Resort has been marked by significant achievements, including a 10.58% increase in food profits and a 13.8% rise in beverage profits year-over-year. I am dedicated to fostering a positive work environment, ensuring employee engagement, and delivering exceptional guest experiences.

With extensive experience managing diverse teams across multiple countries, I excel in developing strategic business plans that align with market trends and customer preferences. My commitment to sustainability and responsible business practices has led to reduced costs and improved guest satisfaction. I am passionate about mentoring talent and creating a culture of excellence within my teams, ensuring that every member is empowered to contribute to our shared success.

Experience

Work history, roles, and key accomplishments

Current

Director of Food & Beverage

Current

Albarella Resort

Dec 2021 - Present (3 years 6 months)

Overseeing the F&B division, ensuring operational effectiveness, financial goals, and guest satisfaction. Developed budgets, menus, and promotions while fostering a positive work environment and managing employee relations.

Budgeting Employee Engagement Financial Analysis Cost Control Business Strategy Marketing Strategies P&L management

F&B Manager

Charme Resort

Jan 2020 - Jan 2022 (2 years)

Assisted in managing profitability and departmental budgets while ensuring guest satisfaction. Focused on operational strategy and team performance to enhance service delivery.

Budget Management Team Leadership Financial Reporting Staff Training Performance Analysis Cost Control

Italian Restaurant Specialty Manager

Pullman Doha West Bay

Feb 2020 - Jul 2020 (5 months)

Part of the pre-opening team, responsible for setting financial goals, planning operations, and developing training materials for staff to ensure effective service delivery.

Financial Planning SOP Development Market Analysis Team Coordination Cost Control Brand Development

Palace Operations Manager

Private Palace

Dec 2017 - Dec 2019 (2 years)

Managed day-to-day palace operations, ensuring high standards of service and comfort for HRH and guests. Led a diverse team and coordinated activities across departments.

Operations Management Team Leadership Event Coordination Quality Assurance Service Excellence Problem Solving Strategic Planning

Italian Restaurant General Manager

The Four Seasons Hotel

Feb 2016 - Dec 2017 (1 year 10 months)

Oversaw restaurant operations, focusing on financial performance, guest engagement, and staff training. Developed marketing strategies and implemented service standards.

Financial Analysis Marketing Strategies Staff Training Service standards Operational Excellence Cost Control

Italian Restaurant General Manager

The Ritz-Carlton Hotel

May 2014 - Dec 2015 (1 year 7 months)

Managed multiple outlets, ensuring high service standards and financial performance. Developed marketing initiatives and trained staff to enhance guest experiences.

Financial Management Staff Training Cost Control Team Leadership Problem Solving

All Day Dining Restaurant Manager

Howard Johnson Garden Plaza Hotel

Feb 2013 - Feb 2014 (11 months)

Responsible for financial performance and guest satisfaction in the all-day dining restaurant. Implemented marketing activities and staff training programs.

Financial Forecasting Staff Training Cost Control Operational Management Performance Analysis

Assistant Italian Restaurant Manager

Marriott Hotel

Jun 2010 - Dec 2012 (2 years 6 months)

Assisted in managing restaurant operations, focusing on promotions, guest satisfaction, and staff training. Developed policies for effective expense control.

Staff Training Team Coordination Customer Engagement Problem Solving

Sales Manager

Ramada Plaza Gateway

Oct 2008 - May 2010 (1 year 7 months)

Developed sales business plans and analyzed corporate profiles to enhance profitability. Supervised marketing activities and ensured guest satisfaction.

Sales Strategy Market Analysis Marketing Supervision Team Coordination Event Planning Relationship Management

Supervisor / Asst. Restaurant Manager

Salvatore, Italian Restaurant

Sep 2004 - Sep 2006 (2 years)

Supervised restaurant operations, ensuring guest satisfaction and food quality. Assisted in staff training and menu planning.

Staff Training Customer Feedback Team Coordination Problem Solving Communication Skills

Education

Degrees, certifications, and relevant coursework

Les Roches

Post Graduate Diploma, Hotel Management

2007 - 2009

Graduated with Honors in Hotel Management from Les Roches, a prestigious institution known for its focus on hospitality management and business practices.

IELTS

Certificate, English Language Proficiency

2007 - 2007

Achieved an IELTS Certificate, demonstrating proficiency in English language skills necessary for academic and professional environments.

TEFL

Certificate, Teaching English as a Foreign Language

2007 - 2007

Completed a TEFL certification, equipping with the skills to teach English as a foreign language.

Pisa University

Bachelor's Degree, Political Science and International Relations

2004 - 2007

Grade: 100/110

Graduated with a Bachelor's Degree in Political Science and International Relations, focusing on the dynamics of global politics and international relations.