Looking for a job

Meshelle Johnson

@meshellejohnson

Message

I support clients and teams through high-volume communication, scheduling, retention, and administrative operations.

United States

Message

What I'm looking for

I'm looking for a client services or administrative support role where I can manage communication, scheduling, client relationships, and operations while helping create exceptional client experiences.

I'm currently supporting two StretchLab studios remotely, managing client data, reports, scheduling, memberships, and high-volume communication through Club Ready and Excel.

I handle 30–75 outbound calls and 15–30 inbound calls daily, responding to calls, texts, and emails while following up on leads, missed sales, and retention outreach.

Previously, I supported membership sales and front-desk operations at StretchLab and Anytime Fitness, where I guided onboarding, scheduling, tours, and client inquiries. At StretchLab, I averaged 2–5 membership sales per week.

I've also worked directly with a private real estate broker as a personal assistant, managing appointments, itineraries, referrals, home research, contracts, and client communication. I enjoy creating positive client experiences while keeping busy operations organized and moving forward.

Experience

Work history, roles, and key accomplishments

Current

Client Services & Administrative Support

Current

StretchLab

May 2026 - Present (4 months)

Maintains and updates Excel files for clients and leads, handles high-volume calls, and provides client support. Uses Club Ready to manage client data and support two studios.

Excel ClubReady Client Services Administrative Support Scheduling Data Entry Phone Communication Email Communication Chat Communication Problem Solving Multitasking Time Management Customer Retention Follow up Teamwork Organization Attention To Detail

Front Desk Associate / Sales Representative

StretchLab

Jun 2025 - Apr 2026 (10 months)

Provided exceptional customer service and handled high-volume inquiries. Conducted consultative conversations to promote membership sales and services, averaging 2-5 memberships sold per week.

Customer Service Sales Consultative Selling Scheduling Onboarding Customer Retention Communication Skills

Personal Assistant

Private Real Estate Brokerage

Jun 2022 - Apr 2025 (2 years 10 months)

Worked directly with a real estate broker, managing appointments, itineraries, and referrals. Researched homes, reviewed contracts, and assisted with client communication and business operations.

Appointment Scheduling Itinerary Management Referral Management Research Contract Review Client Communication Business Operations Travel Coordination

Receptionist / Membership Sales

Anytime Fitness

Aug 2024 - Feb 2025 (6 months)

Assisted with membership inquiries, tours, and onboarding. Provided excellent customer service in a high-traffic environment and supported sales conversations.

Customer Service Sales Onboarding Communication Skills High Traffic