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Ri Garcia

@rigarcia

Administrative assistant at Conklin Office Furniture who improved order workflows and connected clients with sales support.

United States

Message

At Conklin Office Furniture, I organized and updated client orders to improve sales workflow efficiency. I also helped clients find the salesperson and sales support best suited to their needs.

At Vestwell Holdings, I handled client requests about State Auto-IRA programs and explained retirement savings options. I also turned information from calls into accessible resources and created shift schedules for the service team.

Experience

Work history, roles, and key accomplishments

Administrative Assistant/Receptionist

Conklin Office Furniture

Sep 2025 - Jul 2026 (10 months)

Organized and updated client orders to increase sales workflow efficiency. Served as first contact, directing clients to appropriate sales support and handling daily inquiries via phone and email.

Customer Service Microsoft Office Google Workspace Communication Skills Organization

Client Service Coordinator

Vestwell Holdings

Sep 2024 - Feb 2025 (5 months)

Handled 40+ client requests daily regarding State Auto-IRA programs and educated clients on retirement savings options. Improved service team efficiency by converting call data into accessible information and creating shift schedules.

Customer Service Call Center Zendesk SQL Data Analysis Workforce Management