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Meshack Kioko

@meshackkioko

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ICT Technician at Unipolar Insurance Brokers maintaining IT infrastructure, databases, servers, and business systems.

Kenya

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What I'm looking for

I'm interested in IT infrastructure and systems administration, networking technologies, cybersecurity and data protection, database management, server administration, and emerging technologies and digital transformation.

At Unipolar Insurance Brokers, I manage and maintain IT infrastructure, servers, business systems, and company databases, including MySQL, PostgreSQL, and MariaDB. I also support Apache Web Server and website administration.

I troubleshoot hardware, software, and network issues and provide technical support to staff. I maintain backup and recovery processes, user access, and ICT security; earlier, as an ICT Intern at Nairobi Water SACCO, I supported desktop services and member-record updates.

Experience

Work history, roles, and key accomplishments

Current

ICT Technician

Current

Unipolar Insurance Brokers

Jun 2019 - Present (7 years 4 months)

Managed and maintained company IT infrastructure, including computers, networks, servers, and business systems. Provided technical support, managed databases, and implemented backup and recovery processes.

hardware troubleshooting Network Troubleshooting MySQL PostgreSQL MariaDB PhpMyAdmin Apache HTTP Server WordPress Joomla Drupal Data Backup User Access Management IT Security IT System Administration IT Infrastructure Management Server Administration Windows And Linux Systems

ICT Intern

Nairobi Water SACCO

May 2018 - Dec 2018 (7 months)

Provided desktop support and resolved hardware and software issues for users. Assisted with installations, data entry, and used Microsoft Excel functions including VLOOKUP to manage member records.

Desktop Support hardware troubleshooting Software Installation Excel V Lookups Data Entry Data Backup File Management

Education

Degrees, certifications, and relevant coursework

Nairobi Institute of Business Studies (NIBS)

Diploma, Computer Engineering

2014 - 2016

Diploma in Computer Engineering (Level 4 & 5) from Nairobi Institute of Business Studies, covering advanced networking, IT security, server management, and computer systems.