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Acer Carter

@acercarter

I deliver customer service, office administration, sales, and security operations support.

Saint Lucia
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What I'm looking for

I'm seeking a Tax Administrator role where I can apply my office administration, customer service, data entry, and communication skills while continuing to learn and contribute to a professional team.

I've supported customer service, sales, office administration, and security operations across hospitality, retail, construction, and contact-centre environments in Saint Lucia.

At The Ice Factory, I handled data entry, office administration, product packaging and island-wide delivery, customer databases in QuickBooks, vendor payments, inventory, and driver dispatch. I also supported customers as a Sales Representative and Customer Service Representative, drawing on more than six years of telesales experience.

At AMG Protection at Royalton, I supervised nighttime security operations, responded to guests' after-hours needs, reprogrammed and unlocked safes and doors, managed officer deployment, and maintained Royalton security standards.

I'm a quick learner with training in office administration, supervisory management, hospitality, first aid, and Microsoft applications. I bring a friendly, professional approach, strong communication, conflict resolution, time management, and a commitment to meeting and exceeding guest expectations.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of the West Indies logoUI

University of the West Indies

Supervisory Management

Pursued studies in Supervisory Management.

NC

National Skills Development Centre

CVQ, Office Administration

Earned a CVQ in Office Administration.

CI

Caribbean Computer Literacy Institute

Computer Applications

Completed passes in MS Applications at the intermediate level.

Sir Arthur Lewis Community College logoSC

Sir Arthur Lewis Community College

Associate Degree, Carpentry & Joinery

Earned an Associate Degree in Carpentry & Joinery.

BS

Bocage Secondary School

CXC, General Studies

Obtained CXC passes in General Studies.

CS

Carmen Rene Memorial School

CXC O'Level, General Studies

Achieved CXC O'Level grades in Food & Nutrition, Integrated Science, Social Studies, English A, and Mathematics.

Tech stack

Software and tools used professionally

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