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Mercy TaiwoMT
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Mercy Taiwo

@mercytaiwo

Sales Development Representative at Plus Tenders who improved lead-to-appointment conversion by 20% through structured follow-up.

Nigeria
Message

At Plus Tenders, I executed outbound prospecting, qualified leads, and booked appointments for the closing team. I designed structured follow-up cadences that improved lead-to-appointment conversion by 20%.

At Phoenixlead, I handled inbound and outbound calls and reached a 60% contact rate across phone and email. I resolved more than 85% of first-contact objections and maintained DNC and regulatory compliance across campaigns.

I use Salesforce and GoHighLevel to maintain accurate lead data and support pipeline visibility. My work also includes cold calling, lead qualification, appointment setting, and follow-up.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Godfrey Okoye University logoGU

Godfrey Okoye University

Bachelor of Science, Accounting

Pursued a Bachelor of Science in Accounting at Godfrey Okoye University, Enugu, Nigeria.

Tech stack

Software and tools used professionally

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