Mercy Ogidiolu
@mercyogidiolu
I streamline executive operations through calendars, inboxes, and administrative systems.
NigeriaWhat I'm looking for
I've led daily lounge operations at Sejuba in Lagos, managing 8+ staff and improving customer satisfaction by 15%, peak-hour service speed by 20%, and product-wastage reduction by 12% through Excel-based inventory tracking.
I'm building executive-support capability through Virtual Assistant training and an administrative portfolio featuring time-blocked calendars, automated email triage, travel itineraries, and SOPs using Google Workspace and Excel. I bring structured calendar management, document organization, communication, and logistics coordination to help leaders stay productive.
Experience
Work history, roles, and key accomplishments
Lounge Supervisor
Sejuba
Jul 2025 - Jan 2026 (6 months)
Led day-to-day lounge operations and managed a team of 8+ staff members, maintaining high service standards that boosted customer satisfaction by 15%. Utilized Microsoft Excel for inventory tracking and optimized ordering, reducing product wastage by 12%.
Education
Degrees, certifications, and relevant coursework
INTA University
Bachelor of Science, Nursing Science
2022 -
Pursuing a Bachelor of Science in Nursing Science, expected to graduate in 2026.
Ever Bright School
Senior Secondary School Certificate, Science
2016 -
Completed Senior Secondary education with a focus on Science.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Portfolio
canva.link/lq6p8m79vab28gdSalary expectations
Job categories
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