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Mercy Cheruiyot

@mercycheruiyot1

Dedicated educator and customer-facing professional with strong administration skills.

Kenya
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What I'm looking for

I seek a role where I can apply teaching, administrative, and customer-service skills, contribute to team success, and continue professional growth in a supportive, collaborative environment.

I am a motivated Bachelor of Education (BEd) candidate with hands-on experience in teaching, reception administration, sales, and hospitality. I have successfully developed and delivered literature and language lessons, managed classrooms, and supported student learning while also providing professional front-desk and customer service in fast-paced environments.

I bring proven skills in communication, organization, recordkeeping, client relationship building and meeting targets, demonstrated through roles as an English and Literature teacher, receptionist, sales agent, and waitress. I am committed to professional growth and contributing positively to a dynamic organization.

Experience

Work history, roles, and key accomplishments

SR

Waitress

Starbucks Hotel and Restaurant

Mar 2025 - May 2025 (2 months)

Provided table service including greeting guests, taking and relaying orders, delivering food and drinks, processing payments and maintaining hygiene and service standards during a short-term role.

Education

Degrees, certifications, and relevant coursework

Catholic University of Eastern Africa logoCA

Catholic University of Eastern Africa

Bachelor of Education, Education

2021 - 2025

Grade: B

Pursuing a Bachelor of Education - B with coursework and training in education and pedagogy.

KS

Kaplong Girls High School

Kenya Certificate of Secondary Education, Secondary Education

2017 - 2021

Grade: B-

Completed secondary education and obtained the Kenya Certificate of Secondary Education with a B- grade.

BS

Bahati Girls Boarding Primary School

Kenya Certificate of Primary Education, Primary Education

2012 - 2016

Grade: 374

Completed primary education and obtained the Kenya Certificate of Primary Education with a score of 374.

Tech stack

Software and tools used professionally

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Mercy Cheruiyot - Sales Agent - Premier Kenya Limited | Himalayas