Caroline Amiani
@carolineamiani
Motivated English and Literature graduate with strong communication skills.
What I'm looking for
I am a Bachelor of Arts graduate in English and Literature, equipped with exceptional communication and networking skills. My experiences in various educational institutions have honed my ability to collaborate effectively within a team while also excelling in independent tasks. I am highly adaptable, eager to learn, and committed to applying modern industry standards in my work.
During my internships, I gained valuable experience in maintaining organized office files, preparing lesson plans, and digitizing data. My role as a Customer Service Representative at ONQ Kenya has further developed my administrative skills, where I handle client queries and ensure timely processing of insurance claims. I am passionate about education and community service, having led extracurricular activities such as the Girl Guides and Scouts Club.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
ONQ Kenya
Jun 2023 - Present (2 years)
Handled administrative tasks including responding to client queries, processing insurance claims, and guiding patients through billing and financial assistance options.
Attaché
Hillview Academy
Jun 2021 - Aug 2021 (2 months)
Assisted in the English Department by maintaining office files, preparing lesson plans, and teaching junior students English and Literature. Also took over Physical Education classes.
Attaché
WellSpring Girls School
Jan 2021 - Mar 2021 (2 months)
Contributed to digitizing school data through data entry, prepared lesson plans, taught English and Literature, and led the Girl Guides and Scouts Club.
Marketing Assistant
Sifhic Inc
Jul 2019 - Dec 2019 (5 months)
Managed the company's online presence by updating the website and social media accounts, monitored marketing campaigns, and prepared presentations for clients.
Education
Degrees, certifications, and relevant coursework
Caroline hasn't added their education
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