Mercy Chepkemoi

I am a business operations and talent acquisition specialist with over five years' experience supporting startups and international teams. I combine executive-level virtual assistance with full-cycle recruitment to keep organizations running efficiently.

My work has focused on optimizing administrative workflows, implementing ATS/CRM systems, and coordinating cross-functional projects that reduce manual work and speed hiring. I have driven process improvements that lowered administrative effort by up to 25% and reduced external hiring costs by 22%.

I have delivered full-cycle recruitment across technical and non-technical roles, placing 100+ candidates and maintaining strong early retention through structured onboarding and candidate experience improvements. I act as a reliable partner to leadership, handling scheduling, reporting, and stakeholder communications.

I bring practical technical proficiency with ATS and CRM tools, Google Workspace, Microsoft Office, and project management platforms like Notion and Asana. I seek roles where I can continue scaling recruitment operations, improving processes, and supporting distributed teams.