Mercedes Hardin
@mercedeshardin
Director of Nursing and clinical transformation leader specializing in workflow optimization and quality improvement.
What I'm looking for
I’m a healthcare operations and clinical transformation leader with 10 years of progressive experience improving emergency medicine, public health emergency management, healthcare technology implementation, nursing education, and residential healthcare services.
I’m known for leading multidisciplinary teams, optimizing clinical workflows, implementing enterprise technology, and translating frontline clinical expertise into scalable operational improvements—while strengthening quality, regulatory compliance, and patient outcomes.
From serving as an Informatics Super User supporting enterprise Epic go-live for 20–30 emergency clinicians to directing residential healthcare operations and leading mobile COVID-19 testing initiatives for 50–100 patients daily, I bring practical leadership across clinical, pharmacy, educator, and technology partners—now building toward a Doctor of Nursing Practice as a Family Nurse Practitioner.
Experience
Work history, roles, and key accomplishments
Adjunct Clinical Instructor
Jersey College
Jan 2024 - Present (2 years 6 months)
Taught nursing students and supervised students during acute care clinical rotations. Promoted evidence-based practice, clinical reasoning, and leadership development.
Emergency Department RN (PRN)
Baptist Medical Center Jacksonville
Jan 2023 - Present (3 years 6 months)
Provided emergency nursing care in a high-volume Emergency Department. Supported efficient care delivery using Epic and interdisciplinary collaboration.
Director of Nursing
Developmental Disabilities Residential Healthcare Organizati
Jan 2020 - Present (6 years 6 months)
Directed clinical operations for a licensed residential healthcare organization, supervising staff and supporting five residents. Managed medication management, quality assurance, regulatory compliance, and operational performance through interdisciplinary collaboration.
Emergency Department Travel RN
Multiple U.S. Healthcare Systems
Jan 2018 - Jan 2024 (6 years)
Delivered emergency and trauma nursing services across multiple healthcare systems nationwide. Adapted rapidly to diverse workflows, EHR platforms, and organizational cultures.
Emergency Management Team Lead
Florida Department of Health - Pasco County Emergency Manage
Apr 2020 - Sep 2020 (5 months)
Led county-wide mobile COVID-19 testing operations, supervising a team of 17 clinicians. Coordinated staffing, logistics, and patient flow to support daily operations serving approximately 50–100 patients.
Emergency Department RN (PRN)
UF Health Jacksonville
Jan 2018 - Jan 2019 (1 year)
Provided emergency nursing care within a Level I Trauma Center. Delivered clinical services in a high-acuity emergency setting.
Emergency Department RN
Baptist Health
Jan 2016 - Jan 2018 (2 years)
Provided emergency nursing care while developing expertise in emergency operations and teamwork. Supported delivery of emergency services in a clinical team environment.
Epic Conversion Nurse
Northwell Health
Jan 2026 - Present (6 months)
Supported enterprise-wide Epic implementation within the Emergency Department as a clinical liaison between frontline staff and informatics teams. Provided workflow optimization and real-time go-live support for emergency clinicians.
Education
Degrees, certifications, and relevant coursework
Walden University
Doctor of Nursing Practice (DNP), Family Nurse Practitioner, Nursing
Currently pursuing a Doctor of Nursing Practice (DNP) with a Family Nurse Practitioner focus, expected to complete in 2028.
Chamberlain University
Bachelor of Science in Nursing, Nursing
Completed a Bachelor of Science in Nursing (BSN) at Chamberlain University in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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