Mary Caitlin Poore
@marycaitlinpoore
I lead emergency and cardiovascular services, improving patient flow, quality outcomes, and workforce retention.
United StatesWhat I'm looking for
At UM St. Joseph Medical Center, I lead 177 FTEs and nine cost centers across the Heart Institute and Emergency Services, including cardiac catheterization, stroke, observation, telemetry, rehabilitation, and emergency care.
I reduced departmental turnover by 30% and LWBS by 50% through shared governance, stay interviews, high-reliability communication, and redesigned patient flow. I also lead workforce development that has improved program retention by more than 50%.
Over 13 years at The George Washington University Hospital, I progressed from staff nurse to Director, leading 110 FTEs, a $13 million operating budget, and emergency department quality, safety, and regulatory priorities. My teams reduced commodity spending by $300,000, increased SBIRT screening by 80%, and reduced falls by 25%.
I build practical systems that strengthen patient outcomes, workforce development, and operational performance across the care continuum. I’m committed to developing future healthcare leaders while improving access, safety, and community health.
Experience
Work history, roles, and key accomplishments
Divisional Director
University of Maryland, St. Joseph Medical Center
Jan 2021 - Present (5 years 8 months)
Leads and provides oversight to 177 FTEs and nine cost centers within the Heart Institute and Emergency Services division. Directly supervises seven FTEs and provides direct mentorship to Pathways Workforce Development Program.
Director
The George Washington University Hospital
Jan 2018 - Dec 2021 (3 years 11 months)
Provided leadership and direction to 110 FTEs including managers, clinical supervisors, nurse educator, nurses, patient care technicians, unit secretaries, peer recovery aides and overdose support and outreach aides. Worked collaboratively with physician partners to develop goals and action plans for the department.
Manager
The George Washington University Hospital
Jan 2014 - Dec 2018 (4 years 11 months)
Supervised 110 FTEs including Clinical Supervisors, nurses, technicians and unit secretaries. Ensured department met regulatory and staff credentialing standards and provided regular feedback and evaluations to staff members.
Educator
The George Washington University Hospital
Jan 2013 - Dec 2014 (1 year 11 months)
Provided education, orientation and onboarding to all ED staff members. Provided regular in-services to staff and taught to audiences of 30 or greater on a regular basis.
Team Leader
The George Washington University Hospital
Jan 2012 - Dec 2013 (1 year 11 months)
Experienced charge nurse who provided meaningful rounding with employees and participated in annual evaluations, scheduling and regular feedback to leadership regarding process improvement projects.
Staff Nurse
The George Washington University Hospital
Jan 2008 - Dec 2012 (4 years 11 months)
Provided patient-centric care to a diverse patient population. Excelled in the roles of trauma, triage and charge nurse.
Education
Degrees, certifications, and relevant coursework
American Hospital Association (AHA)
Next Generation Leaders Fellow, Leadership
2024 - 2025
Selected as a national fellow to lead the Pathway Program, an innovative workforce development collaborative with UM St. Joseph Medical Center, Baltimore County, and CCBC Community College.
Notre Dame of Maryland University
Master of Science, Nursing
Master of Science in Nursing from Notre Dame of Maryland University, completed in 2022.
Marymount University
Bachelor of Science, Nursing
Bachelor of Science in Nursing from Marymount University, completed in 2008.
University of Maryland, College Park
Bachelor of Science, Public and Community Health
Bachelor of Science in Public and Community Health from the University of Maryland, College Park, completed in 2006.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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