MUMel User
@meluser2
Dynamic finance agent with over four years of experience.
ThailandWhat I'm looking for
I am a dynamic finance agent with over four years of experience excelling in financial management and client relations. I have demonstrated expertise in delivering precise financial reporting, ensuring regulatory compliance, and fostering effective team collaboration to enhance service delivery. My strong analytical mindset drives me to assess data and propose operational improvements, contributing to overall efficiency.
Throughout my career, I have proven my adaptability across diverse industries, consistently prioritizing customer engagement and satisfaction while managing multiple tasks in fast-paced environments. I am committed to continuous learning and improvement, always focusing on exceeding both company and client expectations. My experience includes roles in finance, customer support, and operational efficiency, where I have successfully implemented measures to mitigate financial risks and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Care Agent
WAMO
Jan 2022 - Dec 2025 (3 years 11 months)
Delivered high-quality customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through multiple communication channels. Assisted Operations with back-end processes, ensuring smooth transaction flows, data accuracy, and handling any operational challenges.
Finance Agent
ERL Media
Jan 2021 - Dec 2021 (11 months)
Monitored and reconciled real-time transactions, ensuring accuracy and detecting discrepancies to maintain financial integrity. Processed and verified withdrawals, ensuring secure and timely fund disbursement while adhering to compliance and anti-fraud measures.
Installer/Driver
JDexpress/Sleepworld
Jan 2019 - Dec 2021 (2 years 11 months)
Safely operated a small truck for the timely delivery of beds, mattresses, and box-spring units to residential and commercial locations. Efficiently handled heavy lifting, ensuring proper loading, securing, and unloading of bed components to prevent damage.
Customer Support Agent
WinUnited
Jan 2018 - Dec 2019 (1 year 11 months)
Managed up to three customer chats simultaneously, delivering prompt and effective assistance. Responded to customer inquiries via email, troubleshooting account issues, processing requests, and escalating cases when necessary.
Education
Degrees, certifications, and relevant coursework
Mel hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
ThailandAuthorized to work in
Job categories
Interested in hiring Mel?
You can contact Mel and 90k+ other talented remote workers on Himalayas.
Message MelFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
