Melissa White
@melissawhite1
Solution-driven professional with strong customer service skills.
What I'm looking for
I am a dedicated and solution-driven individual, currently working as a Frontliner at Spec-Savers Wonderpark. My role involves assisting patients with their queries, managing appointments, and ensuring a smooth experience from check-in to collection of glasses. I pride myself on my punctuality and ability to adapt quickly to new environments, making me a valuable team member.
In addition to my current position, I have experience as a part-time Assistant Agent at Kedanet Properties, where I effectively communicated with clients and assisted tenants with lease agreements and account activations. My strong listening skills and commitment to customer service have allowed me to address tenant complaints promptly, ensuring satisfaction and retention.
Experience
Work history, roles, and key accomplishments
Frontliner
Spec-Savers Wonderpark
Aug 2024 - Present (11 months)
Assisted patients with queries, appointments, and check-ins, ensuring all details were captured accurately. Handled medical aid confirmations, pre-screening with specialized equipment, and assisted with frame selections, quotations, invoicing, and payments.
Assistant Agent
Kedanet Properties
Jan 2022 - Present (3 years 6 months)
Managed advertising for vacant properties and ensured high occupancy rates. Facilitated client communication, lease agreements, and payment processing. Registered tenants on the system and assisted with utility account activation.
Education
Degrees, certifications, and relevant coursework
IMPAQ ONLINE HOMESCHOOLING
Matriculated, General Studies
Completed high school education through an online homeschooling program. Focused on a comprehensive curriculum to prepare for further studies and career opportunities.
Availability
Location
Authorized to work in
Job categories
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