Melissa Read

Conducted weekly high-volume outbound calls to prospective clients, offering moving services and utilizing a structured approach to maximize engagement and generate business. Applied realty software to generate leads, managed Excel to track lead lists, and scheduled follow-up calls in Outlook for future quote appointments.

Processed DSP applications, prepared new hire packets, and conducted orientations, reviewing I-9 forms, documents, policies, and training with employees. Managed 25 client account balances, inputting deposits and withdrawals into QuickBooks, updating balances daily, and adding government income to the P&I spreadsheet.

Participated in new hire orientation, audited new hire forms, and conducted all required pre-employment verifications, entering information into the Oracle database. Tracked and sent renewal reminders for licenses, I-9 documentation, and competencies, and processed voluntary terminations in Oracle.

Led new hire orientation and processed I-9s, managing weekly new hire compliance information in the OTIS database and processing confidential documents for the HRIS team. Assisted 6 facilities with weekly FMLA attendance reports, improving employee attendance by composing Zero Hours reports and managing attendance trackers.

Sourced and screened medical provider candidates through job postings on Indeed, reviewing resumes, performing onboarding duties, and managing weekly timesheets. Conducted reference calls, verified background checks, calculated provider payments, and assisted with internal hiring and grievance management.

Served as the point of contact for accounts payable/accounts receivable, managing financial records, processing invoices, and coordinating logistical operations. Input and verified financial data using Excel spreadsheets to track expenses and account balances, and prepared accounting reports for management.

Currently pursuing an Associate of Science in Business Administration with a minor in Mathematics. Completed 53 units towards the degree, focusing on core business principles and mathematical concepts.

Completed a Data Entry Clerk program, gaining proficiency in data management and administrative tasks. Developed skills in accurate and efficient data input.