Melissa Nunes

• Coordinated executive priorities across multiple projects and operational teams in an international environment
• Supported leadership decision-making by structuring information and tracking key project activities
• Facilitated communication between executives, project leaders, and operational teams to ensure alignment
• Maintained operational continuity by managing core administrative and coord

• Managed a portfolio of freelancer clients, supporting tax, VAT, and Social Security compliance
• Prepared and submitted VAT, recapitulativa, and Social Security declarations
• Assisted with IRS tax return preparation and ongoing client tax obligations
• Supported client onboarding processes, including registrations and activity setup
• Monitored client accounts to ensure accuracy, compliance, an

• Provided executive support to senior leadership, managing schedules, communication, and priorities
• Acted as a central point of coordination between clients, leadership, and internal teams
• Managed high-volume client administration, including registrations, compliance processes, and account updates
• Prepared and submitted VAT, Social Security, and recapitulativa declarations
• Supported tax-r

• Guided learners aged 11–20 in setting goals, planning, and personal development
• Facilitated structured learning environments, encouraging initiative and accountability
• Supported academic progress across IGCSE and A-Level curricula
• Maintained ongoing communication with learners and parents, building strong relationships
• Assisted in developing weekly plans and long-term learning strategies

• Managed front office operations, including email correspondence and client communication
• Coordinated meetings for senior leadership, both virtual and in-person
• Maintained and organised company documentation and administrative systems
• Processed invoices, credit notes, and followed up on outstanding payments
• Supported client onboarding and administrative processes, including NIF and addres

• Managed full store operations in the absence of the Store Manager, ensuring continuity and performance
• Led and implemented store strategies to support sales and operational targets
• Developed and executed in-store promotions to drive customer engagement and revenue
• Reviewed and improved operational processes to enhance efficiency
• Mentored and trained staff, supporting performance and team

• Managed day-to-day store operations, including opening, closing, and overall performance
• Supervised and guided staff to maintain high standards of service and professionalism
• Controlled store budgeting, stock levels, and purchasing to ensure efficiency and cost management
• Analysed sales performance and trends to support forecasting and operational decisions
• Planned and executed promotion

• Delivered coaching sessions across multiple age groups, supporting player development and engagement
• Assisted in planning and coordinating training sessions in structured and team-based environments
• Managed administrative responsibilities including invoicing, attendance tracking, and stakeholder communication
• Communicated with parents, players, and staff, handling queries and maintaining p

• Supported day-to-day business operations, including inventory control and order processing
• Managed invoicing, credit notes, and reconciliation tracking to ensure financial accuracy
• Handled customer enquiries via phone and email, maintaining professional communication
• Assisted in coordinating orders and ensuring timely fulfilment
• Took on increasing responsibility, supporting management an

Issued Sep 2023

Specialisation in Football / Soccer

Modules included:
• Academic Literacy and Technologies
• Kinesiology (Anatomy, Biomechanics & Exercise Physiology)
• Screening, Assessment and Testing for Sport
• Coaching Science
• Coaching Sport to Individuals and Groups
• Management and Administration in Coaching
• Coaching a Specific Sport: Federation (Certificate)

Highlight: I consistently applied theoret

Issued Apr 2018

Issued Feb 2018

Issued Aug 2018

First Year
• Research and Writing Skills
• Business and Finance Management
• Sport Event Management
• Sport Facility Management
• Personal Development and Physical Activity
• Managing Diversity and Special Needs in Sport
• Team Management and Logistics

Highlight: Hosting a sports event was stressful but rewarding.

Second Year
• Mentoring and Coaching (Sport Sociology & Sport Psychology)
• Leader

Subjects:
• English
• Afrikaans
• Mathematical Literacy
• Life Orientation
• Business Studies
• Geography
• History

Sports:
• Football / Soccer
• Touch Rugby
• Hockey
• Athletics