Looking for a job

Ema Silva

@emasilva

Message

I lead operations and financial management for international student residences.

Portugal

Message

What I'm looking for

I'm looking to continue leading operations and financial management, improving processes, managing suppliers and budgets, and collaborating across international teams.

I lead the operational and financial management of a 150+ bed international student residence at Nido Living, coordinating a multidisciplinary team of six and maintaining high service standards.

I manage suppliers, purchasing decisions, budgets, expenditure and KPIs, while building procedures that improve operational consistency. I work closely with Finance, Commercial, Marketing, Facilities and Health & Safety teams in an international environment.

Across Nido Living, BI Credit by Banco Invest, Illusive and MSL Contabilidade, I've supported finance, procurement, credit documentation, accounting, treasury and business administration. I bring over 15 years of experience creating structure in day-to-day operations and building effective working relationships.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Specialist

Current

Nido Living

Feb 2023 - Present (3 years 7 months)

Lead operational and financial management of a 150+ bed international student residence, ensuring efficient day-to-day operations and high service standards. Coordinate a multidisciplinary team of six employees and manage supplier relationships, budgets, and KPIs.

Operational Management Financial Management Supplier Management Budget Monitoring KPI Monitoring Process Improvement Cross Functional Collaboration Stakeholder Management

Finance Administrator

Nido Living

May 2022 - Jan 2023 (8 months)

Managed resident accounts, payment allocation, and invoicing while supporting financial controls. Performed bank reconciliations, processed supplier payments, and acted as the operational link between the residence team and finance function.

Financial Control Bank Reconciliation Invoicing Supplier Payments Accounting Documentation Control Process Improvement

Administrative Assistant

BI Credit by Banco Invest

Jan 2018 - Dec 2022 (4 years 11 months)

Reviewed and validated financial documentation for pre-approved credit agreements, ensuring compliance and accuracy before activation. Supported partners and customers throughout the credit approval and reanalysis process.

Financial Documentation Compliance Credit Approval Workflow Management Process Consistency

Administrative & Finance Coordinator

Illusive

Jan 2013 - Dec 2017 (4 years 11 months)

Provided executive support to the Managing Director, coordinating priorities, business travel, meetings, and day-to-day administrative activities. Managed relationships with banks, insurance providers, suppliers, and external business partners, and coordinated financial administration and treasury activities.

Executive Support Travel Coordination Relationship Management Financial administration Treasury Payroll Administration HR Documentation

Accounting Assistant

MSL Contabilidade

Jan 2009 - Dec 2013 (4 years 11 months)

Supported the full accounting cycle for multiple client companies. Prepared VAT returns, Social Security submissions, and payroll-related documentation, and performed bank reconciliations, invoicing, and accounting entries.

Accounting VAT Returns Payroll Bank Reconciliation Invoicing Financial Records Statutory Compliance