Melissa Guerra

As a seasoned customer service representative, I have honed my skills in providing exceptional support to clients in various industries, including healthcare and administration. With a strong background in handling customer inquiries, resolving issues, and maintaining accurate data entry, I am confident in my ability to deliver superior service to clients.

Throughout my career, I have worked with diverse teams, including call centers, medical billing, and court administration. My experience has equipped me with the skills to navigate complex systems, manage multiple tasks, and prioritize deadlines. I am proficient in a range of software applications, including Microsoft Office, CVS Caremark, and Journyx.

I am a bilingual professional, fluent in both English and Spanish, with a strong passion for delivering empathetic and personalized support to clients. I am committed to continuous learning and growth, with a focus on staying up-to-date with industry trends and best practices.